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Reviews (4,393)
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All reviewsacross the streetwater taxiwarm cookiesconvenience storepartial ocean vieweasy access to the beachpool barfort lauderdale beachan older hotelfitness centerrestaurants and shopslas olasocean frontspring breakpre cruisecruise portft
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Reviewed 8 December 2017

Clean, friendly staff, nice lobby. Handy to beach and perfect place to stop the night before the cruise. 5 minute drive to cruise port. Would definitely stay there again. Approximately 10 minutes from the airport.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey K, Front Office Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 9 December 2017

Dear S G,

Thank you for taking a moment to share your positive experience with us and travelers from around the world on TripAdvisor. We are elated to hear our location and staff helped make this experience exceed your expectations. I would love the opportunity to welcome you back to our property and personalize your visit. Please email me @ jeffrey.katz2@hilton.com and I will make your next stay flawless.

Warm Regards,

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Reviewed 8 December 2017

So disappointing for a Hilton. We got the annex, its like the builders annex. Wouldn't mind that, they would were all pleasant and fun but not for $200 a night. Carpet was laid in1973, too. Old and musty, crap, no service from the main hotel. Give this one a skip. Marriott is 200 yards down the road..go there....

Stayed: December 2017, travelled with family
1  Thank Jackie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey K, Front Office Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 9 December 2017

Dear Jackie J,

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

Regards,

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Reviewed 8 December 2017 via mobile

First off this stay started off other than expected . But once I spoke to Jeff at the hotel he made every effort to make things right . He contacted me and asked my concern and fixed the issue we had. In addition to that; once we got to the front desk we were greeted by Stephen Fuentes. Stephen picked up where Jeff left off and just greeted us with a warm welcome. As a Hiltin Honors member they treated me just like what is expected from Hilton. Your stay doesn't have start right but it can end right . Just let them know your problem.

Stayed: December 2017, travelled as a couple
Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey K, Front Office Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 9 December 2017

Dear Chris B,

Thank you for taking the time to share your candid feedback with our team via TripAdvisor. I am happy to hear that Stephen and myself were able to make your stay excellent! We strive to deliver world-class service and I am elated to hear we met our objective. I know we spoke prior to your departure, so please email me @ jeffrey.katz2@hilton.com when you plan on returning to Fort Lauderdale and I will ensure your next stay with us is flawless!

Warm regards,

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Reviewed 7 December 2017

This hotel was absolutely beautiful. Great Location, close to the beach. The food options were typical but the food was good. The rooms are smaller than the an average hotel room but they give you that resort/ cruise room feel. There are plenty of activities to book on this resort and the pool area is a great place to hang out. Quick walk to the beach.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Shayla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derrickdeal, Front Office Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 11 December 2017

Thank you for your feedback. We are glad you enjoyed your time here at Bahia Mar. It was wonderful having you here with us. We look forward to inviting you back to sunny Ft. Lauderdale in the not too distant future. Have a great day.

-Derrick
Guest Services Manager

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Reviewed 7 December 2017 via mobile

Stayed in ocean front room with very small balcony on 12th floor. Gorgeous view but not too high that we could not hear ‍♀️ surf. Bathroom was very clean. Front Desk staff could be more friendly. TV don’t work but no one answered phone. When we went down to ask for help they gave a bit of attitude. Maintenance man was nice but couldn’t fix tv.

Stayed: December 2017, travelled as a couple
Thank flbirdman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derrickdeal, Front Office Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 11 December 2017

Thank you for sharing your feedback. We understand how the aforementioned challenges can hinder you from having a great stay. Our apologies for not meeting your expectations regarding your room's quality. I know this is not indicative of what our service culture is and we humbly apologize. Thank you for your candid review and we look forward to inviting you back to the newly re-imagined Bahia Mar.

-Derrick
Guest Services Manager

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