My experience with this hotel was extremely satisfying. I dealt with 3 people during my stay and they were ALL very friendly and helpful. First was Les, he was the person on duty when I checked in and he was very friendly, courteous and helpful. I asked him about the possibility of getting another room next to the one I had booked because my daughter wanted to invite a friend to spend the night with her. He said he did not see a problem with that but that I should speak with Maria in the morning to see if the people next door would be checking out or not. The next morning I spoke with Maria. She too was friendly and very helpful. To make a long story short, she was able to get me 2 rooms next to each other. The only issue was that I would have to move from my current room because the room next to me was a handicapped room and they needed it open in case any handicapped individuals booked a room. I had no problem with that at all. I was grateful that she could accommodate me. The last person I dealt with was Debbie. She was the person in charge when we checked out. We left very early in the morning (4 A.M.) on July 4th to head back home. I assumed the breakfast would not be out yet since it was so early. Lo and behold, when we got downstairs, Debbie had already put out the breakfast because she knew some people would be leaving early and she wanted them to be able to get something to eat before they left. AMAZING!!! She also put some fruits and pastries in a bag for us to take on our trip home. If that's not Excellent Customer Service, then I don't know what is. Bottom line, this hotel cannot be beat. It's inexpensive, it's close to I-75 and the people are very friendly. WE WILL BE BACK AGAIN.
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- Also Known As:
- Travelodge Airport Hotel Fort Myers
- Econolodge Fort Myers
- Econo Lodge Fort Myers
- Fort Myers Econo Lodge