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Reviews (825)
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All reviewsmayo clinicmarsh landingfront deskshuttle servicestay there againroom was cleanrestaurants and shoppingvery nice hoteleasy accessconvenient locationwafflesgreat place to stayshort drivestaff was friendlycomplimentary breakfastexcellent stayhampton
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52 - 57 of 825 reviews
Reviewed 8 January 2018 via mobile

Either I got super lucky or my body was absolutely drained, but the bed was as soft as the clouds in the skies. The customer service was also more than perfect. This hotel is a must visit if you’re in the area.

Stayed: January 2018, travelled on business
Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike_rind, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 31 January 2018

Dear Alex G:

Hampton is known for its " beds that feel like your sleeping on a cloud ".

We specialize in awesome service, thank you for being a valuable guest!



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

We stayed for 2 nights, but would have liked to stay longer. The hotel is clean and well kept. The room was a nice size, had loads of outlets for charging electronics, free Wifi, a microwave and refrigerator. The exercise room was average size and had an assortment of the typical equipment.The free breakfast buffet was great - plenty of choices. The one problem we encounter was that our room had not been cleaned when we returned from visiting family during the day. The desk staff quickly delivered plenty of towels, shampoo, conditioner and lotion. Then the manager took that day's charge off our bill.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank joaniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike_rind, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 January 2018

Dear Joaniz:

We appreciate your business and thank you for the review!

Sincerely,

Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

We have never been disappointed by a Hilton family inn, but this Hampton Inn really raises the bar. The staff here and the warmth they show their guests is great. From Rodney in the evening to the breakfast staff to the housekeeping staff, this inn is truly blessed. A 5 rating is not enough with these people, they are fantastic.

Stayed: December 2017, travelled with family
1  Thank Roadtrip93x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike_rind, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 January 2018

Dear Roadtrip93X:

Wow, thanks for noticing that our staff are outstanding.
We take pride in doing the best we can.
Sincerely,

Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017

The room was great. The bed was like sleeping on a cloud. Lots of hot water. Even the chair and ottoman was comfy. Everyone we encountered was so friendly. The internet was easy to access. Can't wait to come back.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 806raeanns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike_rind, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 January 2018

Dear 806raeanns:

We appreciate your business and thank you for the review!

Sincerely,

Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

It would be nice if all hotels were run like the Hampton Inn Ponte Vedra -Mayo Clinic. They deliver a consistent product every time. The staff is excellent. The hotel is very clean and it is such a pleasant experience.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank dianera2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike_rind, General Manager at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area, responded to this reviewResponded 9 January 2018

Dear dianerera2017:

Thank you for being repeat guest of ours!
We greatly appreciate the awesome compliments to the team.
Sincerely,

Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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