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“The only place to stay in Key West” 5 of 5 bubbles
Review of Pier House Resort & Spa

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Pier House Resort & Spa
Ranked #14 of 49 Hotels in Key West
Certificate of Excellence
Kevil Ky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“The only place to stay in Key West”
5 of 5 bubbles Reviewed 9 March 2012

Just back from 7 nights in Key West our annual trip for the last 6 years,we have always stayed at the Pier House the last few years in a Harbor View room you get what you pay for. Everything was great from the front desk,beach,beach bar&grill,room,weather,what else could you want. I guess we will be back next Feb. Charles&Connie

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KFountain, Manager at Pier House Resort & Spa, responded to this review, 14 March 2012
So glad to have you two back year after year! Thanks for the great review. We'll see you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,132 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Mass
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

My wife and I had visited Key West on a cruise 8 years ago and always wanted to go back. After doing lots of research we decided on the Pier House and we couldn't have been more pleased with the hotel. The Pier House is located on the more lively end of Duval Street but we never found it to be loud or crowded. We had looked hard at Southernmost but that end of Duval was WAY too quiet and far away from the pier and action. Out room was well decorated and spacious. The small beach area was perfect and the bars and restaurants were right on the water. IMO Pier house has the perfect location, the carribean beach vibe and is the best overall package!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GeoffM24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

I live in the area but had family visiting who wanted to spend one night in Key West. We stayed on a Wednesday night. The property is absolutely beautiful with tropically landscaped pathways throughout the resort. The rooms were clean and very comfortable. The waterfall shower was incredible. The pool and beach are fantastic. The food was very good and reasonably priced. The staff were all very nice, especially Lee at the front desk. I look forward to staying here again and would highly recommend it for people traveling without children.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank keyscool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY,NY
Level Contributor
149 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

We went here for a long wknd and loved this hotel. We stayed in the Caribbean Spa rooms which were a bit more expensive but worth it. They were away from the main hotel area near the spa so they were very quiet. The rooms were nice and large and had separate bathroom with small sitting area along with a TV. The location is amazing. You can just park your car in the parking lot ( free parking) and walk anywhere! The hotel has its own beach with a small bar/ restaurant which was wonderful and convenient. We didnt have a room with a balcony but the building our room was in had outdoor sitting areas and patios that were so quaint and comfortable. The front desk/ reception were very helpful and friendly. We loved this hotel!

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank michygal05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KFountain, Manager at Pier House Resort & Spa, responded to this review, 6 March 2012
We're pleased to hear you enjoyed your stay in our Caribbean Spa guest room. We find that like you, many love those rooms for the extra sitting area and very large bathroom. I'll make sure to share your kudos with our front desk and reception staff as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tavernier, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

I was surprised with a stay here, and I'm so glad. The room was beautiful, clean, comfortable beds, and in an ideal location. Our room had a great view and a quaint sitting balcony. You can walk down Duval Street or to Mallory Square with ease. The beach is exceptional, esspecially for the keys. I know this because I live in Key Largo. The service I saw, my boyfriend did all the planning, was outstanding. There was even an attendant that set up our beach chairs for us, and for the tanning ladies, asked which angle to face the chair to the sun. Theres a bar/restaurant near the water and they will come take your order from your beach chair. *they make a fantastic bloody mary* The pool was a great temp and not to much chlorine. My boyfriend said it'd had better be this perfect for what he paid for it, so I guess it may have been expensive, I dont know.. I do know that now it's the only place I want to stay in Key West!!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
3 Thank mkaye03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KFountain, Manager at Pier House Resort & Spa, responded to this review, 1 March 2012
Thank you for taking the time to share your experience with the Trip Advisor community. We're happy to hear you had such an enjoyable stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pier House Resort & Spa

Property: Pier House Resort & Spa
Address: 1 Duval St, Key West, FL 33040-6610
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#6 Luxury Hotel in Key West
Price range (per night): $440 - $949
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Official Description (provided by the hotel):
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 
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Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West

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