We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Suites Key West
Nearby Hotels
Artist House on Fleming(Key West)(Great Value!)
US$179
US$161
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$289
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$229
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Key Lime Inn Key West(Key West)(Great Value!)
US$179
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Eden House(Key West)(Great Value!)
US$185
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$217
US$201
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
The Grand Guesthouse(Key West)(Great Value!)
US$176
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Avalon Bed and Breakfast(Key West)(Great Value!)
US$249
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Alexander Palms Court(Key West)(Great Value!)
US$220
Hotwire.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
NYAH Key West(Key West)(Great Value!)
US$159
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (2,478)
Filter reviews
2,478 results
Traveller rating
988
926
323
137
104
Traveller type
Time of year
LanguageAll languages
More languages
988
926
323
137
104
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttlepool areaclose to the airportstarbucks coffeeresort feeliving roomthe hotel offersnice poolking suitespring breakhot tub
Filter
Updating list...
23 - 28 of 2,478 reviews
Reviewed 10 April 2018 via mobile

The Sheraton Suites is very nice, rooms are clean, pool is nice it has a lot of lounge chairs, has a hot tub, bar with a server for the pool area, fish tacos for lunch were delicious with pickle and mound of French fries

Stayed: April 2018, travelled with friends
Thank Gale Piperata P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded 11 April 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward to your next stay with us!

Best regards,
FabianGarcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

We drove down to the Florida Keys and wanted an nice place to continue enjoying our stay and we landed here. You will not be disappointed! My husband & I slept like babies! We needed some time to reconnect and this stay has been just what the doctor ordered. The Master Suite is so tranquil! The double shower is so relaxing! You are across the street from the beach and the staff is extremely pleasant and helpful!!! We decided to stay and extra night...just because we loved it so much. You’re only 1.5 miles from downtown key west and the nightlife is awesome! You will not be disappointed! Any view is a great view!!!

Stayed: April 2018, travelled as a couple
Thank AngyB_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded 11 April 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward to your next stay with us!

Best regards,
FabianGarcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

Thought I had already reviewed the Sheraton Suites but apparently not. We had a very nice five-night stay in February. The hotel was sold out so I was surprised when we were given a lovely ocean front suite on the highest floor. Probably due to our platinum status with SPG. Greatly appreciated the room and the view. Didn't want to leave.
There were a few little hiccups like only one small tray of smoothies passed around by the pool. We were never offered any. Or the empty tray of cookies being refilled in the lobby. The fire alarm went off twice during our stay but fortunately we were still awake. The front desk was proactive at check out and thanked us for understanding. Said it was from the hot water in the showers.
We enjoyed having the shuttle take us downtown but get there early so you can get a spot. It holds about 23 people sitting. Those that wanted to stand were allowed to. You can also check out fishing poles, which was kind of fun to do. Husband caught a couple of fish casting out from Smathers Beach.
We loved Smathers right across the street and would definitely return to the Sheraton Suites. The property, while older, is extremely well maintained and manicured.

Stayed: February 2018
3  Thank jdvmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded 9 April 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass along your feedback to the Food and Beverage Department.

We look forward to your next stay with us! Best regards,

FabianGarcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018

My wife and I spend two nights at the Sheraton Key West. It was a 'good' option but you need to take their shuttle bus (which runs every 1/2 hour) in order to get to the downtown (Duval St). We ended up taking a taxi instead of waiting for the shuttle bus. Shuttle bus and taxi takes approx 10 minutes.
I would prefer to be a little closer for our next visit. The hotel was in very good condition and the rooms were very nice. The pool and outdoor bar and restaurant were very nice as well. There seemed to be a lot of families and young children having a lot of fun in the pool area! A good hotel option but would stay closer to downtown next time.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank MacFiveCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded 9 April 2018


Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward to your next stay with us!

Best regards,
FabianGarcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

we stayed here for 3 nights, the hotel has a good location directly in front of the beach. you have to use the beach, because the pool is totally crowded. the receptionist requires all your patience, because of being so slow!

Stayed: April 2018, travelled with family
1  Thank twittebrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabiangarcia2017, Manager at Sheraton Suites Key West, responded to this reviewResponded 7 April 2018

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West.

As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I will pass on your feedback to the Front Desk. Please except our apologies for your experiance during your stay.
Sincerely,
Fabian Garcia
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews