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“Beautiful Hotel”

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Ocean Key Resort & Spa
Ranked #12 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
Reviewed 22 August 2017

I just spent 4 nights at this wonderful property.Our partial ocean view room was huge and fully equipped.The hot ton roof restaurant was delicious.We had dinner and breakfast there. The bar was great , both at the restaurant and down by the pool area, which was also lovely, by the way. Great views of the ocean and Mallory Square. Location is perfect, walking distance e to everything. Nice gift shop, but prices were high. I would definitely return.

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank lpro13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 24 August 2017

lpro13,

Thank you for choosing the Ocean Key Resort & Spa. We are happy to hear that you had such a wonderful time with us. We have a great location with 3 different dining options for you to choose from, all done by our terrific culinary staff from the Hot Tin Roof. Next time you are with us, be sure to stop by our award winning SpaTerre to make your stay even more enjoyable. We look forward to seeing you again soon.

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57 - 61 of 2,650 reviews

Reviewed 17 August 2017

Charlie was the bellhop in the valet guy. He provided speedway friendly service. He was very knowledgeable about their hotel in the area. Jessica was the bartender at the pool. She was very prompt and friendly. She also provided excellent information about the area. The view from the pool was amazing. The sunset was spectacular. The pool was very pretty. Check in was a breeze. Check out was also great however they would not give us a later check out at 11 AM.

  • Stayed: August 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank pedalgirl888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 18 August 2017

pedalgirl888,

Thank you for such an excellent 5 star review!! We are happy that you found our location convenient and our service friendly during your recent stay. We have a fantastic location with a wonderful staff that is here to make sure you leave with a smile. Next time you are with us, be sure to stop by our award winning SpaTerre to make your stay even more relaxing. We look forward to seeing you again soon.

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Reviewed 17 August 2017

We chose this hotel because of the location.
It is close to Duval st and to Mallory Square so that you can see the sunset directly from the pool or from the balcony of your own room.
Good valet service offered.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Seretere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 18 August 2017

Seretere,

Thank you for choosing the Ocean Key Resort & Spa during your recent getaway to Key West. We are happy to hear that you found our location to be excellent and our valet services useful. We hope to see you again if your travels bring you back to the island.

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Reviewed 17 August 2017 via mobile

My boyfriend and I booked an Ocean View Boutique Suite and the view was better than expected. The balcony was private and the room was very spacious and comfortable. There were about 3 different cruise ships docked during our 5 nights here and a couple of them did block some of the ocean, but I personally enjoyed seeing all the big ships and they were usually gone by morning. The pier and pool were right next to the ocean. Everything was within walking distance. A young guy checked us into our room and was very nice and helpful. We had the same young waiter a couple of times and each time he was very friendly and seemed excited to be helping us. I was highly impressed with the people working at the pool/bar. Despite the heat, they were always walking around picking up garbage and asking guests if they needed more drinks or wanted to order food from the pier restaurant. Definitely glad we picked this resort.

Stayed: August 2017, travelled as a couple
2  Thank Taylor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 17 August 2017

Taylor B,

Thank you for such a great review!! We have the best location on the island with an even better staff. Everyone is here to help and see to it that you have a great time on the island. With all of the islands main attractions at our doorstep, there is no better place to stay when visiting Key West. We look forward to seeing you again soon!!

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Reviewed 16 August 2017

The mini bar was spread out throughout the room and featured ridiculous prices for everything offered. Room upstairs overflowed the hot tub and it all leaked into our room below. Had evening wear spread out on edge of our big hot tub, so it was drenched. Not so much as a sorry. It was my second and last stay at Ocean Key. Excellent view of Mallory Square. Glassware provided in room was filthy.

  • Stayed: September 2016, travelled as a couple
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1  Thank 4conch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this reviewResponded 17 August 2017

Theresa A C,

I am sorry to hear of the issues that you dealt with during your stay. Please contact me at your convenience to discuss your stay in further detail. I look forward to your call.

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Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Key West
#3 Top resorts Hotel in Key West
#3 Green Hotel in Key West
#5 Luxury Hotel in Key West
Price Range: $410 - $1,103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 
Reservation Options:
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Also Known As:
Ocean Key Resort And Spa
Ocean Key Hotel Key West
Ocean Key House Key West

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