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Smugglers Cove Resort and Marina
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Reviews (202)
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Reviewed 10 November 2017 via mobile

check in and check out, dirty place, no hot water, the door will not lock, lampshade dirty, dusty all over, holes under the sink, shower handle broken.
Me and my husband drove 5 1/2 from orlando for a wedding we find a inhabitable room.We as for other but they said aren’t more available. The front desk clerk Chris was very unfriendly and told my husband he knew was a problem with us when we asked for extra toiletries at the check in which we always do in every single hotel we visit. Another couple was complaining also for the same reasons. We ending leaving and fortunately we found a beautiful place.
The excuse was the hurricane and we understand the outside but inside the room was so disgusting.
They need to a least clean. All the place smelled funny inside the room.They said have a kitchenette look my pictures and you tell me what do you think.

Stayed: October 2017, travelled as a couple
4  Thank Evyta67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

Had a great week here ! Not fancy or froo- froo . Very Comfy rooms , reasonably priced and great staff. Very accommodating. Locals type bar on premises on a small marina. Good food too. We were treated like friends immediately. Managers, bartenders/ waitresses, maids ...everyone treated us great. It is right on Hwy 1 ...easy access to go anywhere in the Keys. Close to lots of local attractions and restaurants. We Definitely will stay here when we come back to the Keys.

Stayed: November 2017, travelled as a couple
Thank Peggy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

We stayed here on our way to Marathon during Lobster Season this year as it was one of the only marinas left with a vacancy. It was incredibly overpriced and absolutely dirty and gross. Not just the place itself but many of the people there too! The slip we were assigned had no way for us to get off our boat! We had to climb on the boat next to ours to get onto the dock. The neighbor stole our power source as theirs was broken! The place itself was beyond dirty - dog feces on the dock walkway and drive behind. Someone threw up all over the dock where you had to walk and no one bothered to clean it up. Boaters were passed out int he back of their boats and in the hallway at the hotel. Our room was no better - the AC barely worked and the fridge leaked all over the floor. The bathroom was gross! We chalked it up as an adventure but be aware this place is absolutely terrible. Management was non responsive when we tried to talk with them and basically gave no crap what-so-ever!!!! The only nice thing was that dolphins followed us into the canal on our way there.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank kyle12669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

I had my 21' boat there with a perfectly located slip and staff prepared our catch on a nightly basis. Delicious cooks. Staff provided anything we asked for and morning breakfast was fresh and coffee was good!

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank tdtbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

Nightmare just to get started it's no resort byfar it's grimmie the rooms are filthy it's just awful,my anniversary was ruined. We were so dissapointed with everything in this place
a complete nightmare!!!!!!!!!!!!! I would'nt recommend this place to a rat

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Rikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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