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“Reunion Grande”

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Reunion Resort, A Salamander Golf & Spa Resort
Ranked #12 of 154 Hotels in Kissimmee
Certificate of Excellence
Reviewed 4 weeks ago

For years my family have been coming here in the summers and for spring breaks. We have always stayed in the reunion grande condos. The rooms are very clean and comfortable. The staff is extremely friendly and there are plenty of things to do for the whole family. The location couldn't be any better and the restaurants inside are wonderful! The tennis facilities are awesome and have great coaches. I would highly recommend this place for families.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank skhan471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlton G, General Manager at Reunion Resort, A Salamander Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear skhan471,

We appreciate you taking the time to share your comments and for mentioning our amazing tennis facilities and incredible instructors. We are honored to have you as loyal guests and hope to continue to welcome your family back for summer & spring breaks!

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24 - 28 of 1,748 reviews

Reviewed 5 weeks ago

Large condo beautifully appointed, too bad the management aspect spoiled our stay. We knew we were in trouble when we arrived, there was absolutely no signage indicating this was a wyndham or worldmark resort from the street. We passed through the security station and attempted to locate the worldmark office, there is only a wyndham office on-site. We were escorted to one side of the lobby, to pick up our "destination package", declined the owner update meeting, and were then escorted to the other side of the lobby to actually begin the check-in process.

This resulted in getting some of the exact same information about the resort itself as we had already received on the other side. Then they told us they could not make keys for the room.... that facilities could escort us. Yikes.... so they call facilities who says that they can make keys, that they would be over in a minute. 20 minutes later this nice security officer shows up with key cards.... so we go to find our building. This is a large complex, so looking for building B took awhile... even though we knew we were in the right "campus"

Beautiful large 3 bedroom unit with an amazing porch....a true wow moment. We go out for the day to come back to a note on our door that the parking lot would be resealed on Thursday, please relocate our car or it will be towed. It was Monday night.... Tuesday morning we awoke to find our car towed.... call the front desk and they say... well, that's the (land?) management company's mistake, however they tell us they are sure our car in nearby... to go find a paving guy and make an inquiry as to where the car may be. I kid you not, you know you just can't make this stuff up, and it gets better. Found our car, great! Come back that night... pool gate has been closed and locked an hour early. Okay, not the end of the world. Then the very next night our room keys don't work...our hands our full of groceries and we can't get into the room. Go over to the lobby, about a mile away so it's a drive.... they send a facilities guy out. His keys didn't work. Send another guy, he starts working on the lock, brings over yet another set of keys. Those work. We left Reunion two days early, went and stayed at a Disney property that was fantastic.Please note, this was not the staff's fault, they were really trying. This was a management issue, all the way.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank aksnt11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlton G, General Manager at Reunion Resort, A Salamander Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear aksnt11,

Thank you for providing feedback on your recent stay at Reunion Resort. I sincerely apologize for the challenges during your stay. If you would please reach out to me, I would be happy to research the shortfalls you encountered. You can reach me directly via e-mail at gm@reunionresort.com. I look forward to being of assistance

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Reviewed 17 October 2017 via mobile

My family loves this resort. We have been there several times and can't wait to return for our next visit. Maria R. made the check in process smooth from start to finish. She made sure I had everything I needed while there and made me feel like I was at home. I have looked at other resorts but nothing compares to The Reunion. It's simply amazing!

Stayed: October 2017, travelled with family
Thank April K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlton G, General Manager at Reunion Resort, A Salamander Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear April K,

Thank you for sharing your wonderful experience & for being loyal guests. We pride ourselves on great customer service and are over the moon to hear that Maria R. went above and beyond to ensure your stay was amazing. We hope you will visit us again soon!

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Reviewed 15 October 2017

We stayed here for a week through Wyndham. This place is amazing!! We stayed in Villas North complex. We had a 3 bedr condo overlooking the golf course. It was very quiet, and very well furnished. The rooms are very large. We had a problem with our dryer not working, and the resort moved us to a new unit. They even sent someone over to move us! The water park is excellent. I think my nieces could've have stayed there instead of going to Disney another day! It took us about 20 min. to get to Disney.
I highly recommend this resort.

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Laurie31f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlton G, General Manager at Reunion Resort, A Salamander Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear Laurie31f,

Thank you for sharing your comments and for attesting to our ability to act quickly to resolve any issues. We are so happy to hear you had a wonderful time & hope to welcome you back again soon!

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Reviewed 13 October 2017 via mobile

We arrived at Reunion unsure what to expect. King size beds, a beautiful suite in the hotel, and our fantastic daily maid service made our stay home from home.
The weather was just fantastic and all staff very welcoming. I liked the fact it was gated and not open to just anybody.

We also enjoyed a fantastic massage at the spa, Susan was simply amazing and I wish I had more time to enjoy other treatments.
Service in Forte from Chris C was great, same again at The Cove from Shelby B (she makes the nicest chocolate shakes).

Points to make are directed at other guests...
We did have a day when a family of 30 decided to take over the pool and play ball in it, regardless of everyone else.
Also eating/drinking/raucous screaming is not de rigueur at the resort. We suffered it for a while then had to leave, we complained at reception who sent security. I think they were there for a wedding but totally inconsiderate to other guests.

Eleven the rooftop restaurant also needs to have more vegetarian options. As does the clubhouse. Rectify this and you will have a perfect resort. There was a great atmosphere up there and we were unable to dine as options were not to our dietary requirements.

The waterpark is great for kids and adults and really is a fun day out.

We are all looking forward to returning in 2018.

Stayed: October 2017, travelled with family
2  Thank laura w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlton G, General Manager at Reunion Resort, A Salamander Golf & Spa Resort, responded to this reviewResponded 3 weeks ago

Dear laura w,

Thank you for taking the time to share you comments and for complimenting our amazing staff. We will be sharing your comments with Susan, Chris & Shelby and ensure they are recognized for outstanding service. We look forward to welcoming you back next year for another lovely vacation at Reunion!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Reunion Resort, A Salamander Golf & Spa Resort

Address: 7593 Gathering Drive, Kissimmee, FL 34747-3162 (Formerly Reunion Resort & Club Wyndham Grand Resort)
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kissimmee
#1 Spa Hotel in Kissimmee
Price Range: $270 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reunion Resort, A Salamander Golf & Spa Resort 4*
Number of rooms: 361
Official Description (provided by the hotel):
Reunion Resort, a AAA Four Diamond-rated property located less than seven miles from Disney, features one to three bedroom luxury villas and multi-bedroom vacation homes. The resort's accommodations are highlighted by the Reunion Grande, an 11-story hotel tower with stunning lobby and bar, exquisite décor and elegantly appointed meeting space. Reunion Resort features a number of dining options including Forte, which serves Italian cuisine in a warm rustic atmosphere. Forte's private dining area offers the perfect intimate setting for entertaining clients or other special occasions. The award-winning Eleven, which sits atop of the Reunion Grande on the 11th floor and provides one of the most unique dining experiences in the Orlando area. This modern steak house and bar not only provide exquisite cuisine but Eleven provides stunning views of the Disney Springs skyline and views of EPCOT's nightly firework display. Reunion is second to none when it comes to golf. It is the only location in the United States to have signature-design golf courses by golf greats Jack Nicklaus, Arnold Palmer and Tom Watson in one location. Reunion's additional amenities are great for groups, families, couples and those traveling alone. The resort features a tranquil boutique spa, Kids Crew day program, six lighted Hydro-grid tennis courts, 11 community pools and a water park that includes a zero entry pool, waterslide and a 1,000-foot lazy river. There are also a number of outdoor activities such as bicycle and walking trails. ... more   less 
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Also Known As:
Reunion Resort & Club Wyndham Grand Hotel Celebration
Reunion Resort And Club Wyndham Grand Resort
Reunion Resort, A Salamander Golf & Spa Resort Kissimmee, Florida

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