We have been to Capones several times in the past. The show was fun, but we were pressured to buy extra drinks if we wanted to enter while the food was fresh. My husband is on a restricted diet, and we didn't want extra drinks. The way we were treated at the door sucked some of the fun out of the evening. We likely won't come again.
First, thank you for being a 'repeat offender.' We're sorry you felt you were not treated fairly. Our early entry policy has not changed and is stated on our website, included in the shopping cart, and should have been explained if you called in your reservation. We regret that you did not understand and felt pressured. All guests wanting to enter the theater prior to general admission are required to purchase one drink each (can be a soft drink). Food on the buffet is replenished as needed and is fresh for all guests. For guests wanting extra privileges, we recommend VIP tickets which include early entry, best seating, first-in-line and more. Again, we're sorry we did not meet your expectations. Thank you for the kind words concerning the show, and we DO hope to see you again.