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“Not the perfect stay”

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Quality Inn & Suites By The Parks
Ranked #4 of 154 Hotels in Kissimmee
Certificate of Excellence
Reviewed 4 weeks ago

As previously we had a very good Quality Inn experience, we decided to stay here again. Although bedding was good and rooms looked OK, we were not completely satisfied. Internet connection was so weak we were unable to connect (so we had to go down to the lobby). Moreover water pressure in the shower was extremely weak. Last but not least the room was very humid, both the bathroom & the bedroom itself (especially the flooring).

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Ellen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco D, Public Relations Manager at Quality Inn & Suites By The Parks, responded to this reviewResponded 4 weeks ago

Dear Ellen,

Thank you for taking the time to write this review. I'm glad you chose to stay with us again as we left a good impression on you but I would also like to apologize for the lack luster experience you had compared to your initial stay. Regarding the internet connection, sometimes when we are near or have reached full capacity, everyone may be trying to use the internet at once which may cause a slower connection. We will take that into consideration and upgrade that. I'm sorry to hear that your room was also not the best it could be. Your experience below our standards and we wish you could have had a better stay. We hope to welcome you again so that we may make it up and show you a truly special Quality Inn experience.

Sincerely,
Marco D.
Public Relations Manager

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11 - 15 of 650 reviews

Reviewed 14 October 2017 via mobile

My sister and I stayed here for two weeks and it is a great location when visiting the theme parks or exploring the Orlando area.

The rooms were a little tired but they were really clean, including the public areas of the hotel.
The beds are actually really comfortable, each room has a microwave, mini fridge and safe.

All the staff were really friendly and a special mention to the gent on reception(Junior I think his name was) who kindly moved our bedroom when we had a very excitable but very noisy child in the room above us. He quickly swapped our room and allowed us to have a look before we moved to make sure we were happy with it.

The transport to Disney world parks are quick and good. The universal transfer only operates once in the morning and once at night but it's only $17-19 by lyft or uber if you can't handle over 12 hours in the parks.

I would recommend having a car to get around to restaurants or for exploring the malls and shops further afield as, whilst the hotel is in a good location, it is just off a main road.

We would definitely stay here again when visiting Orlando.

Stayed: September 2017, travelled with friends
1  Thank Broo72_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco D, Public Relations Manager at Quality Inn & Suites By The Parks, responded to this reviewResponded 18 October 2017

Dear Valued Guest,

Thank you for such a kind review! We are very pleased to hear you enjoyed staying with us. Our staff is very friendly and they really enjoy giving you the best possible time in our hotel, so it is very rewarding when you let us know that you felt that hospitality. I will pass your generous words on Junior to him. Also glad you enjoyed our unique location close to all the main attractions our beautiful city has to offer. We would be delighted to welcome you again, should you decide to visit Orlando.

Sincerely,
Marco D.
Public Relations Manager

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Reviewed 13 October 2017

Great location close to many attractions and theme parks. Breakfast was good with some hot meal items available (eggs, sausage, hash browns etc.). Check-in and out was fast and efficient and staff were helpful and welcoming. Room was nice and was fairly quiet as it is a block off the main road. Would stay here again.

  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco D, General Manager at Quality Inn & Suites By The Parks, responded to this reviewResponded 16 October 2017

Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind regards,

Alex Ekbatani
General Manager
Quality Inn & Suites By The Parks
407-390-0204

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Reviewed 12 October 2017

I have stayed at this hotel 4 or 5 times and we really like the location and because it is nice to be able to get a good breakfast in the hotel that you are staying in. The rooms have been updated since we first went there. They have a nice breakfast with waffles and pancakes. They also have scrambled eggs and sausage. They also have coffee 24 hours a day.

Room Tip: The only thing i didn't like was the A/C turning on and off all night long.
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  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Lamar L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco D, Public Relations Manager at Quality Inn & Suites By The Parks, responded to this reviewResponded 16 October 2017

Dear Lamar,

I would like to thank you for spending time to write this wonderful review. I am so happy to know that you enjoyed your stay. We hope to welcome you again in the future.

Kind regards,

Marco D.
Public Relations Manager
Quality Inn & Suites By The Parks
407-390-0204

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

I recently visited Orlando on vacation with my wife and kid and stayed in Quality Inn. It is simply good hotel if you are planning to visit all Theme parks. All theme parks are 10-15 minutes distance from the hotel.

Also, Staffs are very helpful and always ready to provide you all the information you need.

It is very neat and clean. Housekeeping staffs pro actively clean the hotel as well as your room everyday.

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank angshumanjsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco D, Public Relations Manager at Quality Inn & Suites By The Parks, responded to this reviewResponded 16 October 2017

Dear Valued Guest,

Thanks for your great review! I'm thrilled that you enjoyed your stay with us and that you felt that we do offer true value for our guests. Thank you again for recommending us! Comments like yours are what makes us do what we do. We would love to welcome you back again anytime soon!

Marco D.
Public Relations Manager
Quality Inn & Suites By The Parks

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Additional Information about Quality Inn & Suites By The Parks

Address: 2945 Entry Point Blvd, Kissimmee, FL 34747-1709
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Kissimmee
#10 Romantic Hotel in Kissimmee
#18 Family Hotel in Kissimmee
Price Range: $105 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites By The Parks 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Newly Renovated Quality Inn & Suites By The Parks is just two miles from Walt Disney World theme park and is conveniently located near many local points of interest. This Orlando, Kissimmee hotel offers free scheduled transportation to all Walt Disney World theme parks, Seaworld Orlando marine adventure park and Universal Studios Florida theme park.Additional attractions close to this hotel include:Downtown Disney shopping, dining and entertainment areaDisney's Typhoon Lagoon water parkArabian Nights Dinner TheaterUniversal Studios Florida theme parkThis Florida hotel provides corporate travelers with additional conveniences like a public computer with Internet access, and access to copy and fax service.All spacious and well-appointed guest rooms at this hotel are furnished with pillow-top mattresses, coffee makers, curved shower rods, hair dryers, desks, irons, ironing boards, safes and cable television. Select suites offer additional features including sofa sleepers, and kitchen facilities with microwaves, refrigerators and mini bars.Laundry facilities are located on the premises and ample parking is provided. Full Fitness and Guest Laundry are amongst the newest additions to this boutique economy hotel. Guests can receive packages and mail prior or during their stay at a fee of three dollars per package. Make the Quality Inn & Suites By The Parks your home away from home in Orlando, Florida. We have everything you need to make your trip relaxing and affordable. ... more   less 
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Also Known As:
Quality Hotel Kissimmee
Quality Inn And Suites
Masters Hotel Maingate
Masters Hotel Kissimmee
Masters Inn Maingate
Quality Inn & Suites By The Parks Kissimmee, Florida

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