Elite member. Check-in desk is not well marked and is a bit hard to find. Hotel is approx 12-30 feet from Holiday Inn (awkward). Your view is of their pool. Upon check in staff said this location was just rennovated including new mattresses. First appearance was no obvious major issues of cleanliness or pests. Some debris, but not too bad. Pillows were terrible. Tiny, tiny flies gathered and died in the shower, which I noticed in the morning. Lots of maintenance (noise) still going on that they didn't mention. Ignored do not disturb sign on morning two. Blowing or vacuuming of some sort at approx. 7:15 am one of the days. Ignored do not disturb sign again on subsequent day...three times they POUNDED on my door between 9:30-10ish. Apparently they can't read. Turns out it isn't an emergency that would warrant the intrusion. They want to get in and renovate the curtain (and rods). No notice provided. The guy no sooner leaves then the phone rings. Female manager of some sort demands they are coming in TODAY, that I canNOT be present, or I can switch rooms - all at the spur of the moment OR THEY ARE CALLING THE POLICE ON ME. WTF?? First, what if the guest was a night shift and you just woke them? Second, what if the guest was on a video call and you just repeatedly interrupted? Third, why would you disturb any guest with a sign up at all for any reason that is not an emergency? Corporate BW said they have no control since each location is independently owned and operated. (Side note: most best westerns I have seen are GROSS). So I call the police to ask if this is legal without any notice. Waiting to hear an answer, but don't think it is. In the event they need to do maintenance they should slip a notice under the door with more than 24 hours notice of when they are coming. Personally, if you have scheduled maintenance then you shouldn't rent the room until it's taken care of. People in the room is intrusive, disruptive, and exposes the guest to germs, theft, and safety issues. Okay, so I hurry and fold up clothes etc, then about an hour later they call again to say they aren't coming in and I don't need to switch rooms. What about the distress and time you just caused? All completely unacceptable, unnecessary, and avoidable. In summary, I do not appreciate the distress and time which disrupted my day...which carried over all day. Absolutely unacceptable how this was handled. No compensation provided for the distress and loss of time caused. Do better, Best Western.