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Reviews (709)
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All reviewsfrench toastwatch tvfree breakfaststarbucks coffeehot itemssitting areayogurtsanford airportliving roombeds were comfortablemini fridgewould definitely stay here againthe breakfast areahot breakfastgreat place to staygreat stafffront desk staff
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Reviewed 5 June 2018 via mobile

This hotel had easy access to much of the Lake Mary area. There was plenty of parking and it was easy to find. We had the king size room with a sofa. The room was very large, clean and comfortable. There was a nice (free) breakfast with many options. The breakfast at the Hyatt was much better than most other hotels breakfast that I have had. They also had fresh food 24hrs a day instead of purchasing a freezer meal like other hotels. Overall, nice stay and would stay again.

Stayed: May 2018, travelled as a couple
Thank munky2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence A, Front Office Manager at Hyatt Place Lake Mary/Orlando-North, responded to this reviewResponded 14 June 2018

Dear Happy Guest. Wow!! Thank you so much for your great review. We are glad that you had chosen us as your number one Hotel destination and that our entire Hotel staff have met towards your expectations. That is what I call the Hyatt Place Lake Mary Touch! We do appreciate your thoughts and care. Again we thank you for choosing us as your number one Hotel destination and look forward on your return visit with us very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

This brand is a winner for my needs. The room layout is excellent, especially when traveling with children. The separate living room is very spacious. Modern, clean, inviting decor, hot breakfast included...

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank katencam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence A, Front Office Manager at Hyatt Place Lake Mary/Orlando-North, responded to this reviewResponded 1 June 2018

Dear Happy Guest. Thank you so much for your great review. We are glad that you had chosen us as your number one Hotel destination and that our entire Hotel staff have met towards your expectations. Hopefully you will find more properties out there as wonderful as you stated ours to be. We do appreciate your thoughts and care. Again we thank you for choosing us as your number one Hotel destination and look forward on your return visit with us very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018

Decent hotel for a one night stay, but not sure if I would stay long term.

Pros

Close to the expressway and easy to find

Check in was quick and convenient

Rooms were spacious enough to stretch out and relax

Cons

Rooms were slightly dated with visible signs of wear and tear

It took several minutes to get a warm shower (water was ice cold)

Breakfast even though more options than a standard continental was average (french toast was sitting way too long, scrambled eggs were cold, fruit bowl had seen better days)

Bed was too firm for my taste...my shoulders was sore when I woke up

Overall it's still a good value for the price, just not for a long term stay

  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ladylana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence A, Front Office Manager at Hyatt Place Lake Mary/Orlando-North, responded to this reviewResponded 19 May 2018

Dear Happy Guest. Thank you so much for your great review. We are glad that you had chosen us as your number one Hotel destination and that our entire Hotel staff have met towards your expectations. Hopefully you will find more properties out there as wonderful as you stated ours to be whether it be long term or even short term as well. We also do sincerely apologize for any of those inconveniences that you had experienced as we will have those areas addressed right away. In this case it looks like we need to improve in those areas as we will gladly do so. Again we thank you for choosing us as your number one Hotel destination and look forward on your return visit with us very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2018

Reason for low rating: They overcharged me (4 times more) and they didn't communicate that to me until I called them (they were aware). When they credited back, I lost $30. You would think they would apologize and offer an extra credit, not taking more money from you because of their mistake!!!

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank massisg2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

They do a really substantial continental breakfast (including hot sausage, French toast, hardboiled and fluffy eggs) along with a number of teas and coffee. The room was nice, the sofa bed was a little not comfy and we were near a loud mechanism, but it was good. The bathroom was a little dark initially, but you adjusted to it.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank FloridaGoodTimes954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurence A, Front Office Manager at Hyatt Place Lake Mary/Orlando-North, responded to this reviewResponded 6 May 2018

Dear Happy Guest. Thank you so much for your great review. We are glad that you had chosen us as your number one Hotel destination and that our entire Hotel staff have met towards your expectations. Hopefully you will find more properties out there as wonderful as you stated ours to be. We do appreciate your thoughts and care. Again we thank you for choosing us as your number one Hotel destination and look forward on your return visit with us very soon.

Take Care,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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