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“Unbearably Slow Service”
Review of Applebee's

Applebee's
Ranked #80 of 152 Restaurants in Lake Mary
Cuisines: American
Dining options: After-hours
Restaurant details
Dining options: After-hours
Reviewed 12 August 2017

Four of us stopped for dinner Wednesday evening at about 7:00. The restaurant was fairly empty, but you'd never know it by the pathetic lack of service. We were seated and provided with menus immediately. By the time a server showed up to take drink orders, we all had already decided on dinner.

We ordered four entrees, two salads, a soup, and an appetizer. The salads arrived within a reasonable time frame, but no soup or appetizer until AFTER the entrees were already coming out. Three of us got our entrees together, and the fourth watched us eat for seven minutes while her dinner was being prepared.

I ordered the new Caprese Chicken entree - melted mozzarella and sliced tomatoes over chicken breast on a bed of mashed potatoes. It was drizzled with balsamic dressing, and the whole mess was just disgusting. The chicken was still pink inside, the tomatoes were overripe, the potatoes were runny, and they buried a slew of onions under the chicken. Caprese does NOT have onions.

We asked our server for water refills, and she totally forgot until we were done eating. This didn't bode well with Hubby, as his soup was spicy and he had nothing to drink but hot coffee.

The game machines installed at all the booths are annoying because, if you even touch the screen, a charge of $1.99 automatically gets added to your bill. You have to ask the server to remove it.

We used to really like Applebee's, but we've had two very unsatisfactory experiences at two different Applebee's restaurants recently. We won't return to the Lake Mary location.

    • Value
    • Service
    • Food
Thank FancyFree55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 106 reviews

Reviewed 25 May 2017

My wife and a few colleagues used Appleby's on a number of occasions for quick snacks and a refreshing beer after a long day in the office.

Watch out for their 2 for 1 deals which are great value and on a decent selection and range of beers.

Service good and waiting staff friendly.

It's unfortunate that their outside seating area is mostly in the shade and gets little sunshine later in the late afternoons, early evening.

That being said a great drop by for a quick drink!

    • Value
    • Service
    • Food
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017 via mobile

Tough overcooked greasy stringy chicken - yuk
Shrimp was not good either
Ribs were good- fries were hot and good
"Side" of slaw was a 3 ounce ramekin - not even full
Side salads very good
No bread service

Ordered from the 2 for $25 menu
Also has a 2 for $20 menu
Very limited entree selections with
2 side salads or 1 appetizer from limited selection
Service very good

Fine print on specials - have to buy overpriced drink
Appetizer specials only if you sit at bar
Limited selections to choose from - only a few of the apps are offered

Lacking consistency across chain.
Last week - different Applebees had AYCE specials on wings and riblets -this location does not have riblets

Toilet was leaking - looked as if it had been leaking/ not cleaned for many months if not years

Thank Pat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017

My wife and I visited twice for dinner first for convenience and the second visit was due to the good value and nice meal we enjoyed. Our expectations were not high as this is a chain restaurant for family service. We found the meal to be tasty, service efficient and friendly with the value for money quite good ! A bit better than expected and it's always nice to be pleasantly surprised, I commented to my wife that the restaurant had certainly gone above "bar food" and made an effort to provide a satisfying meal.

Thank Trent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

Great food, great service, Great staff. Family friendly. Reasonably priced beer and food. Try the steak.

Thank Pezza81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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