Four of us stopped for dinner Wednesday evening at about 7:00. The restaurant was fairly empty, but you'd never know it by the pathetic lack of service. We were seated and provided with menus immediately. By the time a server showed up to take drink orders, we all had already decided on dinner.
We ordered four entrees, two salads, a soup, and an appetizer. The salads arrived within a reasonable time frame, but no soup or appetizer until AFTER the entrees were already coming out. Three of us got our entrees together, and the fourth watched us eat for seven minutes while her dinner was being prepared.
I ordered the new Caprese Chicken entree - melted mozzarella and sliced tomatoes over chicken breast on a bed of mashed potatoes. It was drizzled with balsamic dressing, and the whole mess was just disgusting. The chicken was still pink inside, the tomatoes were overripe, the potatoes were runny, and they buried a slew of onions under the chicken. Caprese does NOT have onions.
We asked our server for water refills, and she totally forgot until we were done eating. This didn't bode well with Hubby, as his soup was spicy and he had nothing to drink but hot coffee.
The game machines installed at all the booths are annoying because, if you even touch the screen, a charge of $1.99 automatically gets added to your bill. You have to ask the server to remove it.
We used to really like Applebee's, but we've had two very unsatisfactory experiences at two different Applebee's restaurants recently. We won't return to the Lake Mary location.
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