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All reviews conrad miami conrad hotel sky lobby tennis courts the financial district diamond member south beach pool bar guest rooms beautiful hotel bay view room key biscayne biscayne bay valet parking elevator floor brickell
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Reviewed 7 November 2021

This place was terrific! Very clean and service was super friendly. Big shout out to Geisella Kia at the front desk. I don't often give reviews but they went above and beyond and created a 5 star experience for my wife and me. I will visit again.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank A9871ZYbriand
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sean Flanigan, General Manager at Hotel AKA Brickell, responded to this reviewResponded 11 November 2021

5 star alert! Thank you very much for staying with us and for taking the time to write about your stay! LOVE the shout out for Gisella and Kia! I will be sure to personally recognize and thank them for providing that 5 star experience! Looking forward to welcoming you back soon! All the best, Sean

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2021 via mobile

Conrad now AKA was fantastic
We (2 couples ) checked in at 2
To start with Gasilla, Christopher and the team welcomed us like we were president o USA

The check in was accompanied with glass of champagne which was good not shotty like free champagne you get upon arrival in carrebean

Overall check in experience was fast and efficient where they offered complimentary upgrade without requesting

The rooms were clean and bright with all new furniture usb and plugs were in right places to charge the multiple devices the WiFi was fast

The concierge recommended several restaurants in walking distance which was great

The pool and hot tub were working and clean

The breakfast was good and check out was fast with lists of smile

Overall 5 star experience
I highly recommend this hotel if you are visiting Miami

Sandi

Date of stay: October 2021
Trip type: Travelled with friends
Thank Sshah578
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sean Flanigan, General Manager at Hotel AKA Brickell, responded to this reviewResponded 4 November 2021

Dear Sandi, Thank you very much for being our guest and for taking the time to share your experience! CONGRATULATIONS for being the first reviewer of Hotel AKA Brickell! I am thrilled to hear that you had a 5 star experience. Thank you for the kind words about Gisella and Chris, two wonderful individuals here at Hotel AKA Brickell! Looking forward to welcoming you back on your next trip to Miami. Please feel free to contact me directly at sflanigan@stayaka.com to help customize your next stay. All the best, Sean

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Reviewed 26 October 2021

I checked in about an hour ago and I’m already in love. I got a glass of champagne as I was checking in.. and this week (Monday) has been a long year lol. Much needed. It’s like Gisella read my mind! She was so sweet and attentive to me! The Panoramic city and water views made me not want to leave my room but of course I had to check out Recky at the bar. He’s super attentive as well

Date of stay: October 2021
Trip type: Travelled solo
1  Thank ChanelTTTTTTT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 October 2021 via mobile

Conrad Miami is always a go to property for my family. Excellent breakfast here at Nativo Kitchen + Bar, served by Norris Williams who was very friendly and hospitable. Stayed here for three days and had breakfast every day here. Thank you Norris and team for your hospitality!

Date of stay: October 2021
Trip type: Travelled with family
Thank alvinvabraham
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 October 2021

I am a frequent visitor to this hotel since 2012 I have been at the hotel many times and it has always been amazing however this weekend was very special they made me feel like a queen from the valet team all of them helpful and friendly always going above and beyond then Dulce at the front desk that greeted me with champagne (it was my bday) then Daniela and Kia that made sure I had the best room and most comfortable stay to Javier that helped me out with some items that were left after check out and i can’t forget Carlos the bartender that made my Friday night super special GREAT GUY and he can sing!!!! you guys have to go see him, lunch at the pool on Saturday was amazing you guys have to try the sliders they are to die for and the service and friendly employees (didn’t get their names) it was outstanding, so I will go back very soon I DEFINITELY will NOT stay anywhere else they treat their guest like family I love this place!!!!! Thank you Conrad Miami you guys and Maluma (was there for the concert 9/9) made my birthday AMAZING!!!!! :) very satisfied and happy guest!!
Claudia A

Date of stay: October 2021
Trip type: Travelled with friends
Thank 422claudiaa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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