I was traveling on business to Miami, which I do frequently, and was met upon arrival by Michael. The check in was seamless and it turns out we are both from Philadelphia. He explained the hotel was transitioning to AKA, and you could see his face light up as he explained how excited he was to possibly welcome me to his home property in Philly (I live in Harrisburg now). He referred me to the website to check out what AKA is all about, and to browse the other properties. The bar staff was top notch, and Gisella at the front desk was also excellent. In fact, everyone I encountered was wonderful.
Upon my day of checkout, I left for the airport, only to find out my flight was cancelled, so I returned to the hotel in hopes they had availability. Michael checked me right back in, and assured me we would also have the room serviced, Easy as pie.. I called down later and asked for a late checkout the next day, the young lady immediately replied it would be no problem at all, and at no charge. Wow.
I will be staying here every time I am back in Miami, that is for sure. Thank you for an amazing stay AKA.More
- 1 (855) 605-0317
- Free Wifi
- Fitness centre