Amazing property for Miami Beach. I have stayed at all the best hotels and this one tops the list. Staff to rooms, pool and beach are amazing. I recommend to stay every time in Miami!!
Thanks to Kashan Saeed for tanking special care of me and my guest.More
Hampton.com
Taking safety measures
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Even with all the Covid rules to follow, they do an amazing job keeping the feeling of “normal”. Very intimate resort so not a lot of people to walk bye or pass. The Pool, The Beach, The Food, all are the best of the best. Great service. Been staying here for 5 years and this place never gets old. Always top notch from the moment you walk in.
Dear Logan H,
We are so grateful for your kind words and for sharing your Faena experience with the rest of the world!
Please know that now more than ever we appreciate your loyalty to our brand. We hope that during these trying times, Faena can always remain an island of tranquility for all of our guests and will continue providing that feeling of “normal” by creating a fun yet safe atmosphere and environment.
We do hope to welcome you back soon!
Warm and Safe Regards,
Ilona Urban
Lead Guest Experience Manager
Love everything about this hotel. The hammam is particularly special and has delicious snacks. Highly recommend booking your stay here if you’re looking for something special in Miami. It is on the pricier side so keep that in mind. Also love that’s it’s a little off the beaten path of sobe.
We were only there for one night, but we had an incredible experience. The property was beautiful and everyone on the staff was very friendly and helpful! The food and service at the cafe and La Fuego were also spectacular!
Dear Q9092KXchrisk,
We are delighted to hear of your spectacular stay with us. We only hope that next time you are able to stay longer!
Thank you again for the feedback, it was truly our pleasure having you.
We look forward to welcoming you back in the future.
King Regards,
Rachel Hofer
Front Office Director
The Faena is one of the most beautiful properties in the world. Service is exceptional, friendly and warm. Pao is spectacular, food so inventive and delicious. All other F&B outlets are fantastic as well. I will always stay here while in Miami.
We loved this place. The property is not resort large, but is very well appointed. our suite was beautiful and the attention to detail was amazing. It's the staff that makes this place shine. rom the bell people to the valets to the bartenders, everyone was very accommodating. Los Fuegos, their restaurant was excellent as well. Highly recommend
Dear Bobster,
We are pleased to hear that you had a delightful stay with us!
At Faena we pride ourselves on our service standards and find a particular joy in making our guests’ wishes come true.
We do encourage you to come back to relive your wonderful experience at Los Fuegos or give a try to our second fine-dining restaurant known for its creative Asian Fusion cuisine, Pao. Pao is run by our celebrity award-winning chef, Paul Qui.
We look forward to welcoming you back to Faena soon and hope you are having a pleasant 2021 so far!
Kind Regards,
Ilona Urban
Lead Guest Experience Manager
