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Reviews (698)
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All reviewsroom was cleanstay there againenjoyed my staynice staynice breakfastbagelschecking inone night stayfront desk clerkgreat place to stayparking lotfree breakfastocala areastephaniehighwaygashurricane
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Reviewed 3 March 2016

  • Stayed: January 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
afzal v, Front Office Manager at Microtel Inn & Suites by Wyndham Ocala, responded to this reviewResponded 11 July 2016

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Reviewed 1 March 2016

Had a reservation and thought it was prepaid and told the desk clerk that on checkin. Was surprised when clerk snapped at me "ID and credit card." Rather than just telling me "no, you had made an unpaid reservation at the Microtel website", she glowered at me. When we opened the door to our room, we were nearly knocked down by the smell of wet dog fur or year old vacuum bag. When we went to the front desk to ask for another room, the clerk told us "no one ever complained before, and you are rude." I gasped and walked away with a new room key. The next room smelled the same but had an added smell of the chemical they use to cover up dog smells, and one of the two beds was like a hammock. If it were not late and we were not tired, we would have left. Hotel was not particularly clean. Breakfast was OK. PS, because this was the end of Daytona Race week, even though this was the other side of the state, we paid $35 more than the typical rate for this hotel. I usually have a good experiences with Microtel. This was the worst hotel I have stayed in, ever.

Room Tip: Go elsewhere...
  • Stayed: February 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank A-Nonympis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afzal v, Front Office Manager at Microtel Inn & Suites by Wyndham Ocala, responded to this reviewResponded 11 July 2016

Very sorry for your unfortunate mishap. We have a housekeeping attendant that checks all rooms before she leaves to assure that each room is clean and ready to sell. The smell you are referring to has be handled completely with installing new carpets and new AC units. Breakfast has also be updated completely. Hopefully we will get another chance to better serve you.

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Reviewed 1 March 2016

Very clean, friendly staff, thin floors and walls, great location off the interstate, would recommend and stay again

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank drsams2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
afzal v, Guest Relations Manager at Microtel Inn & Suites by Wyndham Ocala, responded to this reviewResponded 15 June 2016

Thank you for your kind words about your recent stay with us. It is always a pleasure to hear when a guest is happy and they enjoyed their stay. Thank you again for the kind words and we look forward to serving you again

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Reviewed 29 February 2016

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
afzal v, Guest Relations Manager at Microtel Inn & Suites by Wyndham Ocala, responded to this reviewResponded 15 June 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 February 2016

  • Stayed: February 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
afzal v, Guest Relations Manager at Microtel Inn & Suites by Wyndham Ocala, responded to this reviewResponded 15 June 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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