The location is excellent for a visit to universal. That should put this hotel in a class by itself but it needs some help. The most obvious mistake made here is their smoking policy. We are at Universal park with tons of kids, right? Why would you have a smoking area at the front entrance into your "kid friendly" hotel. Why have smoking areas all around the pool area. This almost seemed stupid? The other item which was annoying in today's day and age is the limited free wifi. I know that it's a money maker for them but at over 200 a night for a room you'd think they could work it out. McDonalds and cheap roadside motels have free wi fi but here you can only get it free in the lobby. Let's face it charging for wi fi is a thing of the past surely they can find something else to charge for maybe their air?
Outside of those two items I think they've done a good job at offering a nice setting at a fair price considering where you are. Overall great place to stay and with the boat shuttle to city walk it's a wonderful choice at Universal.More
- Free Wifi