The hotel was very comfortable and the decor was warm and inviting. the Christmas decorations were beautiful. When we first arrived, the staff at the door was helpful, and the registration desk personnel were very polite and helpful. They told us where to go at the park, helped us with dinner reservations and were very upbeat.
We only went to one hotel restaurant: The Kitchen. We had the breakfast buffet and it was delicious.
The pool area was absolutely beautiful with a great family-friendly atmosphere, including an awesome water slide and night-time family movies.
The best part of staying at this hotel is the proximity to the parks and the city-walk, and of course, the express ride privileges and early park admission. Without this perk, we would not have been able to access the Wizarding World of Harry Potter and ride the Forbidden Journey twice!
The only thing I didn't like about the hotel is there was no free internet access in the rooms. They had free access in the business area, but we all have ipods and laptops and were unable to use that in the room.More
- Breakfast included