Overall was pretty good except the window heater did not blow warm air was pretty cold in room.More
- Breakfast included
Overall was pretty good except the window heater did not blow warm air was pretty cold in room.MoreShow less
We are glad that you had a good stay here with us. Although you were happy with your visit overall, we are sorry that your heater was not working correctly. Our team is always here to assist our guests in any way we can. In the meantime, we will have maintenance investigate this issue further. Should your travels bring you back to the area, we hope you will choose to stay with us again.
First of all it’s not close to the airport or mall. Actually it is nowhere close to any shopping malls and is surrounded by two busy highways and an industrial area. The rooms are very outdated and poorly kept. Making coffee is not enticing as the coffee maker is kept in the bathroom.
We are frequent travelers and as for customer service, all I can say is it lacks in professionalism. Do yourself a favour and look elsewhere.
First, we're sorry for any disappointment regarding our location. While not within walking distance, the airport and mall are only a short drive away. Please also accept our apologies for any distress regarding our overall appearance and room set up. Our staff wants all our guests to feel at home and will be disappointed to hear you felt they could have done better. Feedback like yours helps us improve and we'd appreciate the chance to offer you accommodations that are more in line with your expectations.
Great location, close to the airport. Easy access to interstates and food choices. Hotel has been recently updated. Rooms are clean, pool is nice, and the breakfast is adequate. Would like the capacity to print boarding passes though.
Our team at the Days Inn Florida Mall appreciates you choosing to stay with us during your recent business trip. We're so glad that you enjoyed our convenient location and the recent updates we have implemented to improve the services that we offer. Thank you for your feedback regarding the ability to print boarding passes, and we will use your constructive feedback to continually improve upon our guest accommodations. It would be wonderful to see you again!
So for starters, it is not in the Airport area as suggested by the title. It's close but not in the large section of airports and restaurants, etc for travelers to use. This is in a trucking area with little but a McDonalds to visit. Next, the halls are so very dimly lit it felt very deserted. The "suites" building had only one door to access it and that was not secured, so it was not very comforting at all. The room and halls need updating but were for the most part clean. There is an overwhelming smell of chemical deodorizer in the air.
We appreciate you choosing to stay at our hotel during your recent trip to the Orlando area. It saddens us that although you were pleased with the level of cleanliness you observed, we were not able to meet your expectations for the remainder of your stay. Our staff strives to ensure all of our guests have a comfortable, safe experience, and that includes a fresh scent. We encourage our guests to let us know if there is anything amiss with our accommodations so we can correct it accordingly. We will discuss your feedback with our team to evaluate the experience we are providing to our guests and hope you will consider staying with us again. Thank you for the feedback.
The hotel van picked me up at Orlando Int. The hotel is in decent shape though the outlets could be more conveniently placed. For the price it’s a great deal. There are many restaurants close by. Though I was on the highway side, the traffic noise was like being back in Chicago so it was not disturbing to me at all.
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our outlets and price. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.