Booked Miami > Orlando > Miami on 4th/5th October. Bus to Orlando was well over 30 minutes late... read more
Booked Miami > Orlando > Miami on 4th/5th October. Bus to Orlando was well over 30 minutes late... read more
shameful and dangerous. zero assistance. I booked for a private bus in the name of supertours... read more
I got on the bus at 4:45 am in Hialeah fl going to Orlando they go far south and stop In 25 places passengers are not allowed to get of the bus not even for water the don't sale anything on board not refreshment ones or ever so be prepared to starve to death for 7 hours this is anti human Please pass this information to others this is not funny this people should be out of business the driver stop in the service plaza alone I 95 gets food and water for him self and locks the door so people don't get off the bus I'm going thru hell at the moment yeah it was only 20 dollars but they should tell people about the conditions that they will travel...
The worst bus service who have employees which cannot understand english and when you try to tell them your issue they will not listen .
They would give you wrong tickets and wrong stops
bloody scammers
wrong address on the confirmation email and the bus came at the wrong stop
unprofessional people
my wife called them several times but the operator rather than listening said " yes yes he will be there " we were trying to make her understand that the stop she was is a different stop .
I am still riding to Orlando from MIami Beach as I type using my phone tethering service (because the wifi wasn't working properly).
I booked a bus trip to Orlando on Gotobus.com leaving Miami at 2.30pm from hotel Deauville scheduled to arrive 7.45pm (if you drive straight it is about 4 hours).
I got to the pick up at the location, but no one knew what I was talking about and it turned out to be across the street which was not specified in the booking voucher they required me to print. In addition it didn't make a mention of Super Tours, so I didn't know what to look for. Driver was 10 minutes late...
I expected a BUS with wifi and a bathroom. I got a 13 seater van, with a nice driver but who didn't speak much English and drove all the way wearing headphones. To add insult to injury traffic was awful and he played a full movie at loud volume (WRONG, BIGLY).
Additionally, I found out from the driver that the ride costs actually $25 if I buy directly at the Super Tours website, but Go to Bus charges twice as much without specifying the service. I felt unsafe and mislead. I should have taken my car. Do yourself a favor. Rent a car and drive.
My husband and I booked a bus from Walt Disney World to a South Beach hotel for a wedding. The whole experience was pretty awful. The bus shuttle picked us up at 5, and then the actual bus did not leave until 7:15 pm!
Our "on ride movie" was filled with violence, swearing and nudity! There were little kids on the bus!! The bus was far from "luxury" it smelled like smoke and was some what dilapidated.
The bus was full of people, each with their own different stop between Orlando and Miami. The bus driver barely spoke English and did not have an accurate idea of when we would actually be dropped off at our hotel (our ticket said 11 pm, but that was not accurate at all). The driver went well off our route and out of his way for numerous drop offs, instead of just letting someone get off the bus and cross the street.
We were on the bus for so long, that two miles away from our hotel, we just got off the bus and walked the rest of the way.
Save yourself a huge headache and just use Lyft or Uber. For two tickets on the bus it cost us $100.00, while an uber ride is $163. I would have gladly paid that extra $63 had I known what an awful bus ride this would be.
driver did not speak English but only Spanish. a suitcase was lost when we were throw at our hotel . without expliquation were told to fend with the agency . Since our return, a month call and send emails and still no answers ...
really avoid
Gino gacon