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Reviewed 17 January 2023

After a last minute change in travel plans, I was able to make reservations on a moments notice and was a smooth process! Absolutely loved the view from my suite. The staff were very welcoming and helpful. I felt very safe being there. I would recommend to anyone that values the experience. Thank you for an amazing experience! I will definitely book with Aloft again!

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alyssaeaton16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek Handley, Guest Services / Front Office at Aloft Orlando Downtown, responded to this reviewResponded 21 January 2023

Dear alyssaeaton16,
Thank you for sharing your experience at Aloft Orlando Downtown.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

We hope to welcome you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2023

We love this hotel (3rd time staying)! It has a unique, fun vibe in the lobby bar area with games & pool table. Front desk staffer, Nathaly, as well as the bartender (didn’t get his name), were both friendly and helpful! Great location if you’re seeing a play at Dr Phillips Center.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Terri C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimena Castelan-Borjas, Guest Services / Front Office at Aloft Orlando Downtown, responded to this reviewResponded 14 January 2023

Dear D1643FOterric

On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay at the Aloft Orlando Downtown.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

We hope to welcome you again soon.

Sincerely,
Jimena Castelan-Borjas
Front Desk Agent
Aloft Orlando Downtown
Jimena.Castelan-Borjas@Aloftorlandodowntown.com
407-380-3500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2023

Julio and Chris were AMAZING!!! Great service and great drinks!!!! The Tina tour felt very at home and taken care of during this stay. So much love! Thank you!!! This was a great experience and I would recommend ALoft to ANYONE!!!

Date of stay: January 2023
Trip type: Travelled on business
Thank Roz W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimena Castelan-Borjas, Guest Services / Front Office at Aloft Orlando Downtown, responded to this reviewResponded 14 January 2023

Dear 959rozw

On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay at the Aloft Orlando Downtown.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

We hope to welcome you again soon.

Sincerely,
Jimena Castelan-Borjas
Front Desk Agent
Aloft Orlando Downtown
Jimena.Castelan-Borjas@Aloftorlandodowntown.com
407-380-3500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2023

The hotel was very clean and all of the staff were helpful and friendly. They were also great about responding to requests in the Marriott app for things like housekeeping needs. Also really appreciated the complimentary suite upgrade with my titanium status. Would definitely recommend if needing a hotel in or near downtown.

Date of stay: January 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank brs560
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimena Castelan-Borjas, Guest Services / Front Office at Aloft Orlando Downtown, responded to this reviewResponded 14 January 2023

Dear brs560

On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay at the Aloft Orlando Downtown.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

We hope to welcome you again soon.

Sincerely,
Jimena Castelan-Borjas
Front Desk Agent
Aloft Orlando Downtown
Jimena.Castelan-Borjas@Aloftorlandodowntown.com
407-380-3500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2023

Great experience at this hotel, the rooms are excellent, super clean, the location is great with lots of restaurants and bars in walking distance, and every staff member we came in contact with gave great customer service. Derek at the front desk was so welcoming and accommodating, their bartender, Julio, made amazing drinks, we trusted him to just wing it and make something for us off our preferences and he delivered, even their valet attendant (who I didn't get her name unfortunately) was super helpful when my husband left his phone in the car she ran and got it for us and offered to deliver it to us at the bar. We will definitely be back for another date night away from the kids!

Date of stay: January 2023
Thank ElissaDunn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jimena Castelan-Borjas, Guest Services / Front Office at Aloft Orlando Downtown, responded to this reviewResponded 8 January 2023

Dear Elissa Dun

On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay at the Aloft Orlando Downtown.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

We hope to welcome you again soon.

Sincerely,
Jimena Castelan-Borjas
Front Desk Agent
Aloft Orlando Downtown
Jimena.Castelan-Borjas@Aloftorlandodowntown.com
407-380-3500

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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