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Reviews (9,322)
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Reviewed 17 February 2016

I like the location of hotel

I was slightly disappointed in room as it did not have the ammenities as described for the Presidential suite. Room while clean was a bit rundown. Could do with refreshing. Wifi was spotty.

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank lised687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySkyHotelsResorts, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this reviewResponded 18 February 2016

Thank you very much for your review! We are happy to hear you enjoyed our location and we appreciate you feedback on how we can better serve you on your next trip.

We hope to host you again soon!

Best,

Fernanda
Social Media Concierge
Lake Buena Vista Resort Village & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016

I stayed with three other people and it was great. The rooms are big, they have a studio type of room with almost every equipment you need. The fact that is close to a Walmart (5 minutes away) and that it has a kitchen saves you a lot of money.
Renting a car is a good idea.
Overall a great hotel.

  • Stayed: February 2016, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Camila L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySkyHotelsResorts, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this reviewResponded 17 February 2016

Hi Camila,

It makes us extremely happy to hear that you had a great vacation at our resort! Thanks for taking the time to share your experience with us, and we hope to see you back in the near future!

Best wishes,

Fernanda
Social Media Concierge
Lake Buena Vista Resort Village & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016

Average and over priced. Pool was very cold, Convenience store very pricy. Restaurant average . Rooms were what you would expect a rented condo to be but nothing exceptional.
If you're going to Disney location ok, but anywhere else it's inconvenient.

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank jameseX6939LI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySkyHotelsResorts, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this reviewResponded 17 February 2016

Thanks for your review. We are sorry to hear that you didn't think our hotel was a good value! We pride ourselves in having competitive rates for the amenities offered, but we will definitely relay your comments to our management team for review.

Best wishes,

Fernanda
Social Media Concierge
Lake Buena Vista Resort Village & Spa

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Reviewed 16 February 2016

Accommodation and service very good , location very good , the maintenance very efficient , the fire alarm in my room beaping I call to the lobby and after half hour the problem are solved , I see the painter make some touch ups on the trims on the lobby ...

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marciod583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySkyHotelsResorts, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this reviewResponded 17 February 2016

Thank you for your 5-star review! We are always pleased to hear that we were the best hotel you have ever stayed in and we were able to show you an amazing time! We look forward to welcoming you back!

Best wishes,

Fernanda
Social Media Concierge
Lake Buena Vista Resort Village & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016

The hotel itself was great!. The staff was very helpful and pleasant. The transportation was not good at all the first day that I was there and I did not say anything to anyone and just paid for my own transportation the rest of my trip. I would stay again as the property was great and the accommodations were great as well. However I would only stay if I was not planning a trip to any of the parks unless the transportation was handled better.

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank O3130JOsusanw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaySkyHotelsResorts, Guest Relations Manager at Lake Buena Vista Resort Village & Spa, responded to this reviewResponded 17 February 2016

We are happy to hear that you have enjoyed your stay with us and we appreciate your feedback on our transportation services. Thank you for your review, and we hope to welcome you back in the near future!

Best,

Fernanda
Social Media Concierge
Lake Buena Vista Resort Village & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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