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All reviews sea world village inn april willis double tree laguna restaurant international drive tower room warm cookies main tower mini golf convention center i ride trolley ping pong pool bar parking fee main pool seaworld
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Reviewed 10 November 2015

Travelled as a family with two children 9 and 4. Hotel is located at the southern end of tourist area of International Drive, right next to SeaWorld. We found this location excellent for driving around to the theme parks, but not so good for being able to walk out in the evening for a meal or general shop browsing on International Drive. We stayed in the main Tower, so I have no idea on the rooms/locations of the outbuildings. The room was very clean and we had an amazing view looking out to SeaWorld and Aquatica. The rooms are a little dated, and the bathroom especially is in need of modernisation, however everything is exceptionally clean so at no point did I find this hampered the experience. All staff were very helpful and accommodating (esp April) and cleaners did a great job around the whole complex. We used the on site restaurant which was great and used the onsite crazy golf and pools which were more then fine for two kids. Overall I would say it was a good hotel that could do with a little modernising, however the cleanliness and amazing staff really helped make a great holiday. Also really helped getting free 'Quick Queue' upgrades for SeaWorld, which you can walk to directly from the hotel.

Date of stay: October 2015
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank philn959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this reviewResponded 18 November 2015

It was great to welcome you to the Doubletree by Hilton Orlando at SeaWorld and we are delighted you had such a great time here. As an official hotel partner to SeaWorld, our guests can enjoy a variety of benefits when visiting the theme park. A stop at our Expedia Local Expert Desk in our lobby and our team can answer any questions you may have regarding discounts and quick queue passes. We are happy you had a great time here and we appreciate your feedback. We continually refresh and refurbish our property and we appreciate your comments. It would be our pleasure to welcome you back the next time you are in Orlando. Thank you.

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Reviewed 10 November 2015

All my stays here are as a business traveler, and everyone makes me feel at home, especially April Willis. The rooms are updated, clean, large and the beds are very comfortable. This resort has everything including pools, great bars and restaraunts and even a putting green. The staff does whatever it takes, and this really shows! I would not stay anywhere else in Orlando. Very nice location, easy to get anywhere very quickly.

Date of stay: November 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this reviewResponded 18 November 2015

Whether you are staying with us for business or pleasure, our guests can enjoy a wide variety of amenities. It is wonderful to read that you feel at home while here and your kind remarks regarding our staff, especially April, are appreciated. We are thrilled to read that the Doubletree by Hilton Orlando at SeaWorld is the only hotel in Orlando that you will stay. Thank you so much for your loyalty and it is always a pleasure to welcome you. We'll see you again soon.

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Reviewed 10 November 2015

Stayed here for a small convention and was very pleased. I was give a large corner room in the tower...very pleasant and a good view or one of the three or more pools. The only problem with the room is that the clock was an hour off (time change just before I got there) and I couldn't figure out how to correct it. I really didn't look at it so it didn't matter.

One day the convention had a lunch "on-your-own" so naturally everyone descended on the closest restaurant completely jamming it up and obviously bewildering all of the staff. They had a waiting line to get in the restaurant and empty tables that hadn't been bussed just sitting there. Even after point out the obvious to the staff they simply didn't seem to comprehend the idea of cleanup tables so other could site there. I guess that they all missed that lecture in Restaurant 101! We eventually were seated in the outside terrace where we were greeted by an very friendly squirrel who proceeded to hop onto the back of chairs and on to patrons shoulders looking for a handout. The kids at adjoining tables love it, not so much one woman at my table who complete freaked out!

Overall the food was good and when we eventually were seated the service was fantastic. I would certainly go back, if nothing else just to see if they have squirrel stew on the menu. BTW, the squirrel as me to ask the management to put out nuts on the tables as notches.

Room tip: stay in the tower
Date of stay: November 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank ndally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this reviewResponded 18 November 2015

Although we are happy you were able to enjoy many aspects of your stay, we regret we did not meet your expectations on every level. We thank you for sharing your feedback regarding your dining experience as it helps us to further improve upon our guests experiences. We regret any delay with seating you during lunch and we thank you for bringing your concerns with dining outside to our attention. We will share your comments with our team and hope you have the chance to visit us again so we may provide you with an experience that meets your expectations on every level.

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Reviewed 9 November 2015

Just back from our 2 week stay here,Very impressive front lobby and reception area, rooms of a good size.
Expensive to eat/drink in.
House keeping of the room's leaves a lot to be desired ! Bin emptied every other day, even if full it wasn't always touched, bath not cleaned for 2 days.Basic's really, not done well i'm afraid.
Great location, very handy free shuttle service.
If we returned to Orlando we would most prob stay somewhere else.
The staff on the front desk are generally so helpful and friendly and do a good good. an error and a bill we shouldn't have had took this shine off the hotel even more, but we sorted it in the end and no $70 bill was to pay.
Pools not big at all and not well kept. Leaf's in them and felt dirty.
I've stayed in a Hilton in GB and its by far a better experience.
Sorry if this review seems a little harsh, BUT its very honest and as we found it.

Room tip: Ask to stay in the tower
Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this reviewResponded 18 November 2015

Thank you for taking the time to share your experiences. We are happy to read you enjoyed your visit, however we regret we fell short of ensuring your complete satisfaction. Your honest feedback is welcomed as it helps us to further improve upon the services we provide our guests. Your feedback will be shared with our team to ensure we continue to provide the highest level of customer service to all of our guests. It is our hope to welcome you back so we may provide you with an experience that meets your expectations on every level. Thank you.

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Reviewed 8 November 2015

Stayed here as our base for 2 week Disney based holiday, lovely room, very clean, towels changed as often as you needed, comfy bed, huge room, good coffee in room!!
Great location for all parks, would recommend the Village Inn opposite for pie !!
Room had pool view, grounds well maintained, enjoyed watching squirrels every morning outside !!
Would definately stay again.
Only slight drawback was a noisy air con unit, but not enough to be a big problem, and we were on first floor, so no lift, but only 8 or 9 steps, which is never fun with your cases!!

Room tip: Pool view.
Date of stay: September 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank newcastle66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Seaworld, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this reviewResponded 18 November 2015

We are happy to read that your stay with us was excellent and we cannot thank you enough for your kind comments. The Doubletree by Hilton Orlando at SeaWorld is located in the heart of the Orlando entertainment and amusement district, making it easy for all of our guests to explore the area. Our guests have a variety of room types to choose from and should you need assistance bringing your luggage to your room, our Bell Service team is available to assist guests to their room anywhere in the resort. Your feedback is appreciated and we look forward to welcoming you back the next time you are in Orlando.

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