Good location, paid self parking, the breakfast buffet was good. I like windows, however, my room, and possibly none at this hotel had. Instead, there was a door with lattice, that could be unhooked and provided some daylight. The bathroom was clean.
Official Site
Booking.com
Booking.com
Great service!!! Friendly staff!! I definitely stay again, thanks to Bianca for a friendly and excellent service!! Great breakfast Buffett. Rooms are spacious and clean!! Bathrooms are amazing with separate bath tub and shower. Thanks!!
The hotel is in a sketchy area and not a good place to go outside and walk around. It is actually difficult to get into the hotel due to construction fencing around the entire block. The room was decent, the bed was comfortable, and it was quiet for the most part. Some people need to remember to use their inside voice in the hallways, especially late at night. Dinner was decent at the hotel restaurant and breakfast was good. The room was $432 for a Sunday night due to the Electric Dance Carnival in town. This price gouging is really bad and needs to be called out.
I enjoyed my stay. Since I pulled in to the hotel the valet gentleman out there is greeting me with smile and i feel so welcoming also the ladies at front desk is really nice and thanks Maria M. for cleaning my room daily. You did an amazing job. Hotel is in good location but it a little old. Thats not a big deal for me. I will be back for sure.
My daughter and I stayed here last week for a conference. The room was nice and we loved Maria our cleaning lady Maria. She deserves employee of the year! She treated the room with so much detail and enthusiasm.
Now for the not so good. My daughter had a package that had to be delivered. She mentioned this to the front desk numerous times. Upon arrival of said package, the front desk staff declined the package and returned it to sender! Their reason for this incompetence was they said
that my daughter canceled her stay while she had been checked in for 2 days!
The 3rd and last reason we reason that pushed us over the edge happened when I was sitting in the designated smoking area playing my iPad in the evening I was suddenly screamed at by one of the security staff. He yelled to let him see my room card! When I did he yelled to get out of there. I walked to the valet out front to get away from the security and the security guy was right behind me and demanded to see my room key again! I was appalled to say the least.
The next morning when I went down to get the free breakfast which I was billed for I told one of the workers about my experience the night before, they said “ it was probably because there a homeless encampment behind the hotel!” That was it for us. ……
Another excellent employee was Bea from breakfast service. She went above and beyond for me!
Both Dee and Onielson who work the front desk were phenomenal! Every time we needed something, they were very prompt and friendly. They kept an amazing demeanor our whole visit. Couldn't say enough positive things about them ! Amazing customer service !
