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Reviews (328)
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All reviewsdollar treecovered poolacross the streetfree internetroom was cleannice hotelone night staypleasant staycomplimentary breakfastoff seasonpanama cityspring breakwalmartbeachpillowsirmaaccommodations
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Reviewed 25 April 2018

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 April 2018

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FLORA S, Front Office Manager at Country Inn & Suites by Radisson, Panama City Beach, FL, responded to this reviewResponded 17 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 April 2018 via mobile

The room was disgusting. I had to buy a vacum and Lysol from Walmart in order to want to stay. It was so terrible a I vomited and my kids did too. All I wanted was to treat them to an awesome spring break, but this was just awful. I was sad and defeated. I won't recommend this hotel to anyone that doesn't want to catch a disease.

Stayed: April 2018, travelled with family
Thank Taronn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FLORA S, Front Office Manager at Country Inn & Suites by Radisson, Panama City Beach, FL, responded to this reviewResponded 14 April 2018

Dear Guest
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.We already addressed all your concern to our team & we are working diligently to meet guests satisfaction. We apologized again for the inconvenience.
We hope for another opportunity to exceed your expectations.
Thank you again for staying at Country Inn & Suites by Radisson Panama City Beach FL

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Reviewed 25 March 2018

Booked thru hotwire for a 2 bed room (hotwire GUARANTEES bed choice), checked in at hotel and they gave us a one bed room for 2 adults and our 16 yr old daughter. We went down to desk to say we booked 2 bed room and they moved us. The front desk called us 5 min later and said they gave us a room we didnt book and there would be an additional $15 charge for the extra bed. We said we reserved a 2 bed room on hotwire and she proceeded to yell at us and call us liars. We went down to desk to show the email and said they were having issues with Hotwire and we still had to pay the charge. We asked to speak to the manger on the phone and were told the same thing, that they were having issues with hotwire and we had to pay the charge to which we said that wasnt our problem and you shouldn't be listed on Hotwire then. Will not ever stay at that hotel again and possibly never at a Country Inn & Suites again depending on how corporate handles our complaint.

  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
5  Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FLORA S, Front Office Manager at Country Inn & Suites by Radisson, Panama City Beach, FL, responded to this reviewResponded 26 March 2018

Dear Guest
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. But the content of our hotel was right and we don't have a 2 King beds in a room. In case, of issues like what you experienced , Guests have to call the online company directly for questions. It's not a "scam" of the hotel.
We appreciate the concern & apologized for the inconvenience.
Thank you gain for staying at Country Inn & Suites by Radisson Panama City Beach FL

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Reviewed 19 March 2018

I stayed here for business and this is a good hotel for business but not for a vacation. Breakfast is offered. Friendly staff and comfortable rooms. Not the best views unless you like to have a Wal Mart view. 15 minute walk to the beach. I stayed here for business and did not pick the hotel. Too far from the beach, unless you want to go to PCB and not actually be there. The rooms are comfortable though.

Stayed: October 2017, travelled on business
Thank K9800MBmattj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FLORA S, Front Office Manager at Country Inn & Suites by Radisson, Panama City Beach, FL, responded to this reviewResponded 20 March 2018

Dear Guest
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our hotel. Guest like you will always be recognized. We appreciate the positive review.
We look forward to your next stay.
Thank you again for staying at Country Inn & Suites by Radisson Panama City Beach FL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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