We stayed at Hotel Pensacola nee Luxury Suites because we were evacuating from Hurricane Ida with our dog. We are Marriott Titanium, but the Pensacola Marriotts all said "no pets"--unlike even the Ritz Carlton in New Orleans--and we stumbled across the HP/LS looking for pet-friendly. It was a solid, and I bet dependable operation that certainly hit the spot. The room was comfortable and attractive, with one of those TownePlace Suites-like desk-tables that you can swing out and use for a dining table. And if you want your room well-lit, look no further: here you will find lamps of every size and description. You won't find a stovetop, but there's a proper refrigerator/freezer and the microwave is little but powerful. Plus, the staff seemed to all be enjoying their jobs. The housekeepers in particular were very kind, keeping us supplied with towels and sheets, despite the presence of our charming, but loudly barking spaniel. Renovations are obvious, in that because the room was in great condition, the exercise area by contrast seemed appallingly threadbare. Covid has turned many of us into home gym cognoscenti, therefore we know that that the cost of switching out the strange elliptical, the wobbly bicycle, and the duck taped treadmill would be four grand, tops. We'd close it for renovations right this second. We also don't think it would cost too much to provide little boxes of juice in the AM and maybe those little Dannon yogurts you see everywhere. To sum up our stay, Hotel Pensacola is a very good hotel that doesn't have far to go to achieve excellence. We think they are well on their way.
