Out of the 4 opportunities during our stay, housekeeping only arrived 1 time. That one time they took the towels and bath mat did not replace either. I had to stop at the front desk and request 2 bath towels and a rug. Then I had to wait for hours because “the towels were being washed”. Really, a 6 story hotel doesn’t have 2 spare towels! Today, day four I stopped by the front desk and requested housekeeping because we had no clean towels nor toiletries. He assured me “he would try”. I asked him to “try his best”!
When we returned 8 hours later the room was untouched.
There are too many hotel choices to be treated this way. I will be sure to share my experience with other travelers.