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All reviews ponte vedra front desk concert hall walking distance tpc sawgrass sawgrass village publix grocery store free breakfast convenient location great place to stay hotel is located nice hotel home away from home comfortable beds mayo clinic rooms are large business trip
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Reviewed 20 December 2015 via mobile

Very convenient location to TPC Sawgrass... Cute/fun bar/restaurant (Mulligan's) on-site. Staff very attentive! Flooring in our bathroom may have needed some attention, but not a deal breaker... Great experience!

Stayed: December 2015, travelled with family
1  Thank terric792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this reviewResponded 24 December 2015

Dear Terri C, We all definitely enjoy our proximity to PGA's premier location. Glad you enjoyed your stay, and thanks for the 5-star review. We sincerely appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2015

Finding the Inn can be a bit of a challenge without GPS as it is in a shopping village and well hidden from the main road. However, upon arriving the lobby is open and welcoming. The registration staff were friendly. The hotel appeared less that full but we were given a room with no view. The room was clean with fresh towels and linen. Everything worked in the room. For a moderately priced Hotel it met expectations. The tavern attached is a local watering hole and it had a congenial crowd and bar tenders. Food was very good and reasonably priced. Breakfast the next morning was included and very good. Menu items are also available.

Room Tip: Ask for a balcony room upgrade.
  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Fred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this reviewResponded 17 December 2015

Dear Fred L, Thank you so much for your very nice, well written review. We hope to get the chance to welcome you again.

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Reviewed 16 December 2015

I arrived and because I checked in online, my keys were ready for me. The room is extremely nice. The bed was nice and soft and the room was clean. There was a hint of a smell like the floor needed to be cleaned but other than that is was great.

  • Stayed: December 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this reviewResponded 24 December 2015

Dear Eric R, Thank you very much for your 'Great Stay' review. We hope you'll visit us again when in this area.

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Reviewed 11 December 2015

This Hotel was Super nice, friendly, and efficient!!..Everything was clean, and in place. i would gladly stay at this Hotel again!! I did not get a chance to try the Bar, or restaurant accommodations, but I thoroughly enjoyed my stay.

  • Stayed: December 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Phyllis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this reviewResponded 17 December 2015

Dear Phyllis F, Thank you for your enthusiastic review! We especially appreciate your hearty recommendation, and hope to see you again.

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Reviewed 9 December 2015

I highly recommend this hotel if you're traveling to the Ponte Vedra Beach area, and especially if you're planning to be at TPC Sawgrass. I was blown away by how helpful and friendly nature of the staff. Randy the Assistant General Manager was unbelievable. For example, Randy volunteered to meet me at TPC Sawgrass to pick up something my wife needed because he didn't want her to have to come down with our toddler son. He really didn't need to do that but he seemed happy to do so and it was very helpful. In addition, he was quick with recommendations for places to eat, prompt and helpful with shuttle rides to the Sawgrass Marriot and TPC Sawgrass, and always charming and enthusiastic to our son. This hotel has a gem in Randy and they shouldn't let him go. Beyond Randy, the rest of the staff was also exceptional, including those at Mulligan's (the restaurant attached to the hotel).

Our room was clean and spacious. No complaints.

Room Tip: Room 206 is close to the stair case which means you can hear some guests outside your room.
  • Stayed: December 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JF81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this reviewResponded 10 December 2015

Dear JF81, We could not agree with you more - Randy is indeed a gem! He probably didn't tell you but he is also playing Santa Claus for kids this year. We sincerely appreciate your singing his and the rest of the team's praises on TripAdvisor and hope we'll see you again.

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