We just place an order for vegan cake and cupcakes for our daughter's 15th B'day party (Quinceañero). It was an expensive order over $300. As soon as we arrived at the local with the cake, half of the frosting fell off the cake and landed on top of cupcakes. It was a total disaster. To make things worse the frosting tasted too sweet and the cake itself tastes "grainy", dry, and awful. We had purchased cupcakes from this place before and the cupcakes were great. The owner had told me that they had 3 big events that day and I suspect their quality suffered as a result. I did go and try to get a resolution from the owner but he basically suggested that it was my fault because "that never happens to their cakes". He was refused to give any partial or complete refund. Don't trust these people for your events.
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