Recently updated ,clean room.good size w 2 comfy queen beds and a sofa bed. Mini fridge and micro. Nice bistro in lobby for a quick breakfast and a good cup of Starbucks coffee. Will stay again if in the area!More
- Free Wifi
- Free Parking
Recently updated ,clean room.good size w 2 comfy queen beds and a sofa bed. Mini fridge and micro. Nice bistro in lobby for a quick breakfast and a good cup of Starbucks coffee. Will stay again if in the area!MoreShow less
Dear John W,
Thanks for sharing your stay experience. As a valued guest, I want you to know that we truly appreciate your business. We hope that you will look to us for a comfortable stay experience during your future travels to the Sarasota area. Rest assure, I will share you feedback with our entire team. Thanks again!
We were here for a soccer tournament and hotel was on list. I wish we stayed somewhere else. I have been a Marriott member and never had to pay so much for a Courtyard, feel overcharged, $430 for 2 nights. The air conditioner did not work well, the beds were not comfortable, no microwave in room, but the one downstairs to use was dirty. We could hear people walking back and forth from the floor above. The fridge was not cold and the ice machines did not work, the internet did not work, so I had to call tech support and was on phone for 15 minutes and each of us had to do the same thing. The staff at the front desk were very nice. My son and I had sinus issues after our 2 day stay, probably because air filters needed to be cleaned.
I want to apologize for your experience described above, as this is not a typical experience for our hotel. Rest assure, I appreciate your feedback, as we continue to work on providing our guests with positive stay experiences. Our group rates are offered at a considerable discount and are typically in agreement with our group contacts and their organizations. Our room rates will continue to remain competitive with commensurate hotels in our area. We strive to provide top value to our guests, as we just completed a total hotel renovation. Our preventative maintenance program allows us to continually ensure our rooms are in top shape to include daily inspections of our Guestroom air conditioner filters. Thanks again for choosing to stay at the Courtyard Sarasota Airport, I only hope that you will allow us an opportunity to change your overall perception of our hotel. If I can ever assist you with accommodations, please contact the hotel general manager directly.
Visited from England staying over for two nights, I was with a colleague we requested a complimentary bottle of water, the receptionist Thereselle indicated we had already had one the night before. My colleague was a platinum elite customer, and I have stayed many times before at the Holiday Day Inn on Cortez, were you get complimentary breakfast and water?? I was astonished at the petty attitude of Thereselle who incidentally wrote down her name on a piece of paper in a challenging way so I didn’t miss spell her name for this review?
Sorry but the Courtyard does not get my vote 1Star.
Dear Roy C,
Please accept my sincere apology for us not exceeding your stay expectation here at the Courtyard Sarasota/Bradenton Airport. Rest assure, our goal is to provide exceptional experiences for all guests staying with us. Your feedback will allow us a genuine opportunity to improve on our service execution. I have address this situation appropriately with my team. My only hope is that you allow us an opportunity to provide you with the type of stay experience that positively reflects our brand culture in the future. Please feel free to reach out to me to assists with booking your future reservations, as I am confident that we can change your current perception of our hotel. Thanks again.
Late check-in and front desk was fast and waiting for me.
Clean Lobby and entrance
Room was clean and A/C running all night
Easy plug-ins, for charging items and lights controlled by bedside.
Bathroom was clean, small leak between shower doors
As a valued guest, we appreciate your choosing to stay at the Courtyard Sarasota Airport. I am happy to see that you had an enjoyable stay. We appreciate you taking time to comment regarding your most recent experience. Rest assure, your comments will be share with our entire team. It is always our top priority to provide genuine hospitality to our guests to create amazing stay experiences. We hope to see you during your future travels to the Sarasota area. Thanks again!
The hotel has recently been updated and the décor is fresh, clean and inviting. We found the staff to be very helpful, and the new General Manager seems dedicated to ensuring every guest has a great stay. We will return to this quiet, easily accessible hotel when we are next in the area.
Dear valued guest,
Thank you for your comments regarding your most recent stay experience here at the Courtyard Sarasota Airport. We are thrilled to here that you enjoyed our hotel and most importantly, our genuine hospitality. We look forward to your staying with us during your future travels to the Sarasota area. If there is ever anything we can do to assist you with your accommodations, do not hesitate to reach out to us. Thanks again!
I stayed here for a night while on business in the area. Newer property and the as-expected Marriott professionalism and courtesy did not disappoint. I'd stay here again on any future visit to the area.
Thanks for staying at the Courtyard Sarasota Airport! I am glad to hear you had an enjoyable experience during your most recent visit here. I appreciate your comment and will surely share your feedback with our team. We look forward to you staying with us for your next visit to the Sarasota area. Thanks again!