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All reviews free ice cream busch gardens ice cream at night movie theater across the street front desk the general manager recommend this hotel hotel is located included breakfast yogurt the hotel is clean each morning comfortable stay bush gardens great place to stay heated pool minute drive
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Reviewed 1 August 2017 via mobile

We got in after a long day in Orlando, ready to shower and get some sleep for another day at another park. We had a minor issue with our shower. I called to the front desk to inform staff, Janet instantly called back saying we could move to another room which was upgraded. Not only was Janet quick and responsive, she brought us up our new room cards which gave us time to pack things up to move into our new room.
Excellent customer service!! We will definitely be using this hotel when in the area again.

Stayed: August 2017, travelled with family
Thank Drawing with A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

This hotel is setting the bar high for their price point. Our experience was nothing less than fantastic. We booked through a Busch Gardens package, and although I was skeptical of the 20 minute drive with two tired kids, the front desk staff and ease of check-in made it worth it. They had a special gift for my kids and my husband and I loved the ice cream! The room was clean and spacious with plenty of room for both kids travel beds and we appreciated the nonslip mat in the bathtub. Breakfast was perfect for us in the morning, pastries, eggs, sausage, cereal, oatmeal, yogurt, milk and of course plenty of coffee! There was not a ice maker available, but the staff had no problem providing us with ice from their kitchen.

If we return to Busch Gardens from Orlando we will stay here again!

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank MECarman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

The staff at this hotel go over and beyond. From our first encounter with the staff until we left, you could tell that customer service is expected from all of the staff. The hotel lobby area was clean as well as our room. Our room was spacious, well stocked and had a mini fridge, k-cup machine and microwave. There is a nice variety of restaurants nearby and the location is really easy to find. We would definitely stay there again.

  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Hubeimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

Stayed here for 3 nights for my son's hockey tournament. Pet friendly, clean, and very conveniently located to the highway, restaurants, etc. Free ice cream every night. Next to a movie theater. Staff was friendly. Would stay there again 100 percent.

Room Tip: stayed in the presidential suite which was a huge family room connecting 2 bedrooms. I also had a connecting room to the suite. Amazing!
  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank spin4lyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

What a great find! We booked at the last minute during July 4th week not knowing what would be available and was so pleased to find this little gem. We were greeted warmly upon arrival. Hotel is very clean! Rooms were comfortable...loved the Keurig over the old fashioned pots. Breakfast had good assortment to choose from. The ice cream treat at night was an added plus after a day at Busch Gardens. Sandra was extremely helpful at the front desk and we were so pleased to see the manager mingling with the guests and seeing how their stay was. Definitely on our list of places to stay next time we are in Tampa!!

Stayed: July 2017, travelled with family
1  Thank Cris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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