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All reviewscracker barrel next doorroom was cleangreat customer servicestay there againthe general managerwest palmtiffanyalexishousekeepingmicrowaveflkeyshurricanewpbinterstate
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Reviewed 7 April 2018

My stay at this hotel was beyond pleasant. I had to change rooms 3 times and not one time did the hotel personnel behave unprofessional or rude. They went out of their way to accommodate me and my husband without any questions. Alexis went way and beyond to ensure we were not only satisfied but extremely comfortable and Tasheena was gracious, pleasant and very welcoming. I would recommend this hotel to all. I really am enjoying my stay.

Room Tip: Make reservation through the hotel or the hotel site.
  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank charlottelipscomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof227, General Manager at Red Roof PLUS+ West Palm Beach, responded to this reviewResponded 8 April 2018

Thank you so very much for taking time from your schedule to post such an outstanding review. We are delighted that you enjoyed your stay with us here at the Red Roof Plus+ West Palm Beach. I was happy to hear that you felt we delivered great service. It has been our goal to exceed our guest’s expectations and by reading your comments, we were successful. Your comments are very much appreciated. I will make sure I pass your kind words on to Alexis, Tasheena and the rest of my staff. We look forward to serving you again the next time you are in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

My sister and I were in town for a family matter for one week. This hotel was pleasant but I'm not sure they changed our sheets the whole week. Other than that they did a reasonable job and it's hard to expect much more. The coffee situation wasn't ideal but the staff were nearly all friendly as I recall. All in all, not bad but not great. As expected.

Stayed: February 2018, travelled with family
Thank Eileen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof227, General Manager at Red Roof PLUS+ West Palm Beach, responded to this reviewResponded 6 April 2018

Thank you for taking the time to post your comments on TripAdvisor, regarding your recent stay at the Red Roof-PLUS West Palm Beach. We strive to provide each and every guest with a clean room, great service, and at an affordable price. We truly appreciate your feedback to help us to continue to improve and provide our guests with the best lodging experience possible. We look forward to being of service again in the very near future.

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Reviewed 25 March 2018 via mobile

I think the price was inflated due to Springbreak. It’s a two star hotel charging a price of. A 3.5 star. Rooms could use some painting and a great clean.

The staff are super friendly. Thank you two at the front desk. It is conveniently located; It is just off the 95.

Stayed: March 2018
Thank DaNewfieCabin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof227, General Manager at Red Roof PLUS+ West Palm Beach, responded to this reviewResponded 25 March 2018

Thank you for taking the time to post your comments on TripAdvisor, regarding your recent stay at the Red Roof-PLUS West Palm Beach. We strive to provide each and every guest with a clean room, great service, and at an affordable price. We truly appreciate your feedback to help us to continue to improve and provide our guests with the best lodging experience possible. We look forward to being of service again in the very near future.

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Reviewed 14 March 2018 via mobile

This is a beautiful property, clean and well-kept, with all the amenities I have come to associate with Red Roof Inn, spacious room, 100% smoke free, and plenty of places to walk my dog. The staff was pleasant and professional, and Cracker Barrel was right next door. I highly recommend!

Stayed: March 2018, travelled solo
Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof227, General Manager at Red Roof PLUS+ West Palm Beach, responded to this reviewResponded 15 March 2018

I appreciate your comments regarding your stay at the Red Roof-Plus West Palm Beach. We always enjoy hearing about the positive experiences our guests have at our hotels. I was happy to hear you felt the room was spacious, that my staff was pleasant and professional, and that we are conveniently located next door to Cracker Barrel. I was also happy to hear that you like the 100% smoke free policy, and that your four legged friend enjoyed the property just as much as you did. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to share your kind words with the staff. We hope to see you again soon.

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Reviewed 14 March 2018 via mobile

My family recently stayed here while visiting for an Astros spring training day. The staff was very nice, always very friendly when we were coming and going and helped us with a few forgotten items.
The rooms were clean and met all of our needs. Having a refrigerator and microwave in the room brought extra convenience. The hotel is close to the stadium and a short drive from City Place where there are endless dining options.

Stayed: March 2018, travelled with family
Thank Sarina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redroof227, General Manager at Red Roof PLUS+ West Palm Beach, responded to this reviewResponded 15 March 2018

Thank you so very much for taking time from your schedule to post such an outstanding review. We are delighted that you enjoyed your stay with us here at the Red Roof Plus+ West Palm Beach. I was happy to hear that you felt we delivered great service, and that you felt we are conveniently located to restaurants and shopping. It has been our goal to exceed our guest’s expectations and by reading your comments, we were successful. Your comments are very much appreciated. I will make sure I pass your kind words on to the rest of my staff. We look forward to serving you again the next time you are in town.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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