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“Indigo hotels are a bit different, in a positive way”

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Hotel Indigo Atlanta Airport College Park
Ranked #8 of 26 Hotels in College Park
Reviewed 27 April 2017

I like Indigo hotels, like this one, since they are a bit different: rooms have (fake) wooden floors, the design is modern. This one also has a very nice shower, the bed is really good, fast wifi,.. On the downside: the wooden floor seemed to stick to your shoes when you walk over it (caused by the material used when the floor is cleaned?).

This hotel does not have a breakfast buffet, which is for me a bummer (although service was reasonably fast, I still prefer a buffet as this is faster and you just pick what you like).

Room Tip: Only a few rooms have a (little) balcony, make sure to ask upfront if this is important to you.
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  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank erbee64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 May 2017

Good Day,
Thank you for staying with us and taking the time to review our property. We appreciate your feedback, as we use the information as a learning and empowering tool.
My team and I strive to provide a memorable experience for all of our guests. My goal as the Assistant General Manager is to improve our Service and Product.

I am truly glad that you enjoyed your stay with us. We look forward to helping you soon.

Sincerely,
Ebony Gardner
Assistant General Manager
4047678881
eraines@peachtreehotelgroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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42 - 46 of 545 reviews

Reviewed 25 April 2017 via mobile

I'm a regular at IHG but had not yet experienced one of these. The accommodations were great. Loved the shower and the comfy bed. Enjoyed the local flair in the modern design. It was very nice to stay "home" and dine at the hotel. Especially to avoid the rain but still have a nice view as the storm waned. It is in the airport flight path so turned the AC fan on and slept fine. Easy to get to the airport. Satisfied that we made this choice.

Stayed: April 2017, travelled as a couple
Thank zeigeats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 April 2017

Good Day,
Thank you for staying with us and taking the time to review our property. We appreciate your feedback, as we use the information as a learning and empowering tool.
My team and I strive to provide a memorable experience for all of our guests. My goal as the Assistant General Manager is to improve our Service and Product.

I am truly glad that you enjoyed your stay with us. We look forward to helping you soon.

Sincerely,
Ebony Raines
Assistant General Manager
4047678881
eraines@peachtreehotelgroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2017

This hotel is located near the airport and was very convenient for an early morning flight. The front desk staff was terrific.

I enjoyed the modern décor and laminate wood floors but housekeeping was atrocious. The shower in particular was filthy. The common areas - hallways/elevators were gross as well. The entire housekeeping staff needs to be retrained/fired.

When we returned to the room after a long day attending a funeral, we discovered that housekeeping only provided one new washcloth -no hand towels and didn't even bother to wipe out the bathroom sink.
]
Hotel cleanliness is extremely important to me so I won't stay here again or recommend.

  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank 1ABFREE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 April 2017

Good Day.

Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo ATLANTA AIRPORT - COLLEGE PARK I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 4047678881 or eraines@peachtreehotelgroup.com.

Sincerely,
Ebony Raines
Assistant General Manager
4047678881
eraines@peachtreehotelgroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017

Loved staying here. Helpful staff (Pierre is awesome!) and great in hotel restaurant serving local beer. If you're going to close restaurants, there's a shuttle that will take you. Rooms are beautiful!

  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank dmac317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 April 2017

Thank you for staying with us and sharing your feedback.
My team and strive to provide a memorable experience for all of our guests.

I am truly glad that you enjoyed your stay with us. Thank you for recognizing Pierre. I shared your feedback with him.
Please come back and see us again.

Hjaddoud
hjaddoud@peachtreehotelgroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017

Front desk staff pleasant and very accommodating (thank you Arnette). I enjoyed the modern furnishing and cleanliness of the room. The bed was comfortable although the sheets were stained on the bed and it took housekeeping 5 hours to come in and replace them. Would I stay there again? Yes, but the housekeeping staff needs improvement.

  • Stayed: April 2017, travelled on business
    • Location
    • Service
Thank phineciab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 April 2017

Thank you for staying with us and sharing your feedback.
My team and strive to provide a memorable experience for all of our guests.

I am truly glad that you enjoyed your stay with us. Thank you for recognizing Arvette. I shared your feedback with her.

I received your feedback about Housekeeping, and am addressing. We take our guests feedback seriously, and yours will be used as a training tool.
Please come back and see us again.

Hjaddoud
hjaddoud@peachtreehotelgroup.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Atlanta Airport College Park

Address: 1776 Harvard Ave, College Park, GA 30337-2760
Phone Number:
Region: United States > Georgia > College Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 26 Hotels in College Park
Price Range: $176 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Atlanta Airport College Park 3.5*
Number of rooms: 142
Official Description (provided by the hotel):
Discover Hotel Indigo Atlanta Airport College Park, a unique and eclectic "Twist on Main" Street! Just minutes away from the Hartsfield-Jackson International Airport, we offer a change of pace from the traditional airport hotel choices on the city's west side. Located off Historic Main Street in College Park, we infuse all of the cultural elements of the city within our hotel. You can taste it in the local food on our menus, hear it in the sounds of musicians who create a distinct neighborhood vibe and see it in the art and photography. Our hotel features unique design at every turn, visually appealing decor and inspired service that sets our hotel apart and keeps our guests coming back for more. As the first Hotel Indigo in the College Park area, we offer an experience to be remembered. ... more   less 
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