- Free Wifi
- Free Parking
The staff refused to call a taxi to the airport for me because "that function is not available." Unbelievable. I tried using the room's phone and it didn't work. Called the front desk and they said "you need to press 8 then the number", "I'm doing that" I replied, "actually none of the phones work it's a problem with AT&T" they said. Amazing. I'm amazed at the terrible service at this place. Breakfast was disgusting and almost non existent. Stay at the place next door instead. They gave me a taxi number that actually answered and arrived.
sorry your stay wasn't a good one, and yes At&t was working on the phone lines we are sorry for the inconvenience .
I made reservations from a Friday to the next Friday to escape hurricane Irma, we booked a week because of the uncertainty and when Monday rolled around we found out that since the storm changed track that we would be able to return early, so I contacted the booking company that we went through and they said that they did not have a problem with us leaving early and that they would contact the Super 8 property and make sure it was okay with them and the manager was not on duty so they sent him an email, now that Tuesday was here and we needed to check out by 11:00 AM to keep from having to pay another day the front desk clerk said the manager would be in at 12:00 PM and that she was sure he would not care that we checked out a few days early because of our situation and that the rest of our money would be refunded to our card, the very next day I saw that Super 8 had charged me with an extra days stay because we left early and they have not refunded any money back to my card yet, I called the manager of the property and asked him why the charged me another $78 from my card and he said because we checked out early he was charging us for another day even after I explained that the front desk clerk told us that we could and he was VERY RUDE and pretty much told me that that's what he was going to do anyways . I WOULD NEVER NEVER NEVER STAY AT THIS PLACE EVER AGAIN
Sorry that you wasn't happy with your stay, We did refund you it take your bank 7 business day to credit your card. sorry for the inconvenience