We knew the hotel was under construction when we reserved it, but needed to be at this location. On arrival the gentleman at the desk, Ashay (who we later learned was the manager) immediately apologized for the construction inconvenience He explained that they would be working for another 30 minutes or so and would start again in the morning around 9. I had requested a room on the 3rd floor and it turned out that those rooms had been completely renovated; the room was great! Very nice bath, comfortable bed and it was immaculately clean. We asked Ashay for dinner recommendations and the restaurant we visited was excellent. There was a power failure in the area when a transformer blew out the hotel, restaurants, and traffic lights in the immediate area for about an hour. Again, Ashay apologized when these were things that were well beyond his control. We went out to dinner and everything was fine when we returned. We did experience some off/on issues with the internet connection and TV later in the evening, but suspect it was related to the earlier issue outside the hotel. There were no problems with them in the morning. When we went down for breakfast we met the young woman who was serving breakfast and managing the desk. She could not have been nicer and more helpful. The breakfast area was clean and well stocked and all the food at the right temperature. Overall, it was a great stay. The construction may cause some people issues, but it did not affect us in any way. We were in the area because we are building a home nearby and so we understand some construction dust. We were so impressed with the staff that I asked Kiki for the manager's name and contact info so I could write and compliment both Ashay and her, and that is when she told me he was the manager. The professionalism and kindness of the staff will be the main reason we will return in the future, and we look forward to the whole hotel being completed and believe it will be as nice as our room.
- Official Description (provided by the hotel):
- Hampton Inn Madison is located off I-20 between Atlanta and Augusta. The hotel offers a wide range of amenities including free hot breakfast, free internet, and a fitness center. ... more less
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- Also Known As:
- Hampton Inn Madison Hotel Madison
- Madison Hampton Inn