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“Great staff / Construction, but manageable”

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Hampton Inn Madison
Ranked #4 of 6 Hotels in Madison
Reviewed 12 February 2017

We knew the hotel was under construction when we reserved it, but needed to be at this location. On arrival the gentleman at the desk, Ashay (who we later learned was the manager) immediately apologized for the construction inconvenience He explained that they would be working for another 30 minutes or so and would start again in the morning around 9. I had requested a room on the 3rd floor and it turned out that those rooms had been completely renovated; the room was great! Very nice bath, comfortable bed and it was immaculately clean. We asked Ashay for dinner recommendations and the restaurant we visited was excellent. There was a power failure in the area when a transformer blew out the hotel, restaurants, and traffic lights in the immediate area for about an hour. Again, Ashay apologized when these were things that were well beyond his control. We went out to dinner and everything was fine when we returned. We did experience some off/on issues with the internet connection and TV later in the evening, but suspect it was related to the earlier issue outside the hotel. There were no problems with them in the morning. When we went down for breakfast we met the young woman who was serving breakfast and managing the desk. She could not have been nicer and more helpful. The breakfast area was clean and well stocked and all the food at the right temperature. Overall, it was a great stay. The construction may cause some people issues, but it did not affect us in any way. We were in the area because we are building a home nearby and so we understand some construction dust. We were so impressed with the staff that I asked Kiki for the manager's name and contact info so I could write and compliment both Ashay and her, and that is when she told me he was the manager. The professionalism and kindness of the staff will be the main reason we will return in the future, and we look forward to the whole hotel being completed and believe it will be as nice as our room.

Room Tip: Third floor king suite room was great
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  • Stayed: February 2017, travelled as a couple
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Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 54 of 339 reviews

Reviewed 6 February 2017

Room was nice, but the bathroom was kind of messy. The 2nd floor is under construction, so suggest requesting 1st or 3rd floor. Staff is very friendly and helpful. The workout facility is nicely furnished with two pieces of cardio equipment. Overall, I would give this hotel another shot.

  • Stayed: February 2017, travelled on business
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Review collected in partnership with Hampton
Thank O3313PEaarons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2017

Don't stay here until construction is completed. Halls, elevator and breakfast area are dirty mess. The construction crew was enjoying breakfast with the hotel guests. Construction material dumped at front door and we had to walk over and around it. Its a wreck! Staff is nice and accommodating but its not their fault.

  • Stayed: January 2017, travelled on business
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Review collected in partnership with Hampton
2  Thank J4765WNmichaelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2017

Mold nothing worked even after complaining and changing rooms terrible!!!! Bath tub did not work. The first room had someone in it. The smell was aweful. There was a inch gap in the door. We got woke up early to have the room cleaned...

  • Stayed: January 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank lyndonk635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2017

This is a basic Hampton. I am an Honors member and was quite surprised when the points were only 20k per night. Maybe it was because the property was being renovated however, the Hilton Honors site did not provide that information. I had a room with a sofa and it was much better quality than the one at Flowery Branch, Ga which cost an additional 20k in points.

  • Stayed: January 2017, travelled as a couple
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    • Cleanliness
    • Service
Thank fssutton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Madison

Address: 2012 Eatonton Rd, Madison, GA 30650-5000
Phone Number:
Region: United States > Georgia > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Madison
Price Range: $148 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Madison 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Hampton Inn Madison is located off I-20 between Atlanta and Augusta. The hotel offers a wide range of amenities including free hot breakfast, free internet, and a fitness center. ... more   less 
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Also Known As:
Hampton Inn Madison Hotel Madison
Madison Hampton Inn

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