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Comfort Suites Morrow
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Reviews (136)
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All reviewscracker barrelwithin walking distanceroom was spaciousbeyond the call of dutydesk lampatlanta airportshower rodhot breakfastwafflesatlanta areacomfortable staygreat place to stayfitness centerwe've stayedan overnight stayeasy accessihop
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11 - 16 of 136 reviews
Reviewed 11 September 2017

I had to stay here one day before my flight. It was amazing stay the staff especailly Mimi was very helpful and made sure we enjoyed our stay. The rooms were clean and big . I was bit late for breakfast but still they served me and my family.
Would recommend this place highly

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank BlessonVk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this reviewResponded 15 September 2017

BlessonVk,

Thank you for choosing Comfort Suites Morrow and taking the time to write a great review about your experience with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to having you stay with us again and earn another perfect 5 rating.

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Reviewed 23 August 2017

This amazing place is where I work. It has amazing staff and is currently under new management and undergoing minor renovation Jacuzzi rooms are available as well . Come check out our great family oriented hotel as well as the relaxing pool area which is indoor perfect for a weekend getaway or for business. Our many amenities include A fitness center (with free weights) as well as a business center. Breakfast is included with stay. We are conveniently located right off the interstate. There are two restaurants within walking distance !!!!! Truck parking is also welcomed as well as busses. We look forward to seeing you soon.

Room Tip: All room are super quiet.
  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Sylviette O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this reviewResponded 26 August 2017

Sylviette O,

Thank you so much for your feedback and kind words regarding the five star service and
accommodations that you received during your most recent stay with us! It means a lot to hear from guests who are satisfied with all of our services and amenities. Glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017

OKAY I AM CURRENTLY IN HOUSE AS WE SPEAK . This place is amazing and the breakfast was hot and ready .The customer service service was outstanding Especially from MIMI the front desk agent THE SMILE AND THE WARM GREETING FROM HER IS A GREAT WAY TO START AND End your Day. She Will Help With Any OF Your Needs.

Room Tip: the rooms on the back side have the view of other hotel but still quiet.
  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank matthewgraham80mg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this reviewResponded 23 August 2017

Dear matthewgraham80mg,

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our hot breakfast, We will happily share your comments with our staff, Chef and we look forward to seeing you soon!

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Reviewed 19 July 2017 via mobile

We stayed here for a weekend conference in town.

Our room was clean. The hotel grounds were well kept. Staff members were friendly and helpful. The breakfast was nice.

My only complaint would be the lack of parking due to large utility trucks having to park horizontally through 2 to four spaces. Other than that, things were just great!

Stayed: March 2017, travelled as a couple
1  Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this reviewResponded 22 July 2017

Dear Missieg1984,

Thank you for leaving your five star rating of our hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We're glad you had a great time with us and we look forward to serving you again.

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Reviewed 11 July 2017 via mobile

Please beware....if u book a reservation and it is at a time there is an event in the area you might inadvertently get booked as a Group. Cancellation is 2 weeks out. I called 3 days prior to arrival. Will hav to call manager on the morning. Who does that at any property require a 2 weeks cancellation. I will never trust Comfort Suites again. People stick with Marriott, Hilton, Ritz Carlton, or even Holiday Inn Express. Never heard of anything so ridiculous.

Stayed: July 2017, travelled solo
Thank YvonneHD77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush P, Guest Relations Manager at Comfort Suites Morrow, responded to this reviewResponded 14 July 2017

Dear YvonneHD77,

Thank you for your review, your feedback and your comments regarding your stay. I deeply regret to learn that you found this experience so terrible due to your cancellation request that shouldn't have been addressed. Please feel free to contact us if this situation has not been resolved to your satisfaction. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.

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