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Magnolia Inn & Suites Pooler
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Savings alert! 15% below average rates

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Reviews (170)
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Reviewed 8 April 2018 via mobile

This hotel is kinda crappy... not super clean, kinda dingy, no mention of the pool that is listed online. Beds were ok. Breakfast wasn’t good. I had to call a number to get some extra towels. It was ok, but I wish I would’ve paid a bit more for a nicer hotel.

Stayed: October 2017, travelled as a couple
1  Thank Kimberly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Magnolia Inn & Suites Pooler, responded to this reviewResponded 9 April 2018

Dear Kimberly B,

We are very sorry that you were not pleased with your visit with us. We share the pool with the SLeep Inn next door. Your business is important to us and is always appreciated.

Most sincerely,
Magnolia Inn & Suites
Pooler, GA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

After a brief hassle on advertised vs actual rates, we took our room. After unpacking, my wife discovered a condom on the floor near the bed. (unused thankfully) I reported to the manager who did not seem too concerned. She did apologize, but I obviously question cleaning effectiveness of the rooms.

Room Tip: inspect the room before unpacking
  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank dickmontgomery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Magnolia Inn & Suites Pooler, responded to this reviewResponded 6 October 2017

Dear dickmontgomery,

We are sorry that your room was not cleaned properly. Thank you for choosing our hotel and posting this review of your visit so we know of the problem and can fix the issue.
Thank you also for staying with us.

Most sincerely,
Magnolia Inn & Suites
Pooler, GA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

No one at the desk to greet...had to ring bell several times. Greeting was perfunctory, stressing fines for smoking of pets (neither of which applied to us).

Room very shabby and not very clean. But the worst was that the water in shower and sink was scalding!! Even at coldest setting, it was quite warm.

The owner checked it out, was rather disdainful, but said he would try to repair it while we were at dinner. Returned to find the shower tolerable, but the sink had no cold water...only very warm water. I asked for another room or at least some bottles of water for drinking. The response: " You cannot expect to get cold water in the summer in Georgia "! Unbelievable!!!

Needless to say, these owners have no interest in caring for their customers. I would advise all to avoid this place.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank sdubble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Magnolia Inn & Suites Pooler, responded to this reviewResponded 17 July 2017

Dear scubble,

We sincerely apologize for the problems you experienced during your visit with us. Rest assured we have addressed these issues and make the necessary improvements. Thank you for staying with us.

Most sincerely
Magnolia Inn & Suites
Pooler, GA

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Reviewed 3 July 2017

Upon checking in my friend and I questioned why there were only 4 cars parked outside. After checking into our room we noticed cobwebs on the ceiling, marks on all of the walls and stains on the bed skirts of the bed. There were even crumbs left in the drawer of the nightstand. After mentioning this to the front desk they moved us to another room which was about the same minus the food crumbs. Also the pool is shared and located next door at another hotel but was not open as well as the gym. The breakfast each morning is 2 choices of cereal, stale muffins, toast and pancakes all of which was taken up around 8:30 a.m. So if you want to eat there you should get up real early. My suggestion is to pay $5 more and stay at a well known hotel chain. Location was sketchy, would not want to be alone after dark in this area.

Room Tip: Both rooms we stayed in were not clean and along the headboard was a good layer of dust.
  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank 250willow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Magnolia Inn & Suites Pooler, responded to this reviewResponded 5 July 2017

Dear 250willow,

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback has been addressed and improvements have been made. We apologize for the inconvenience to you and hope you will visit again.

Most sincerely,
Magnolia Inn & Suites
Pooler GA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2017 via mobile

When my significant other and I arrived at this hotel, the outside was not inviting at all. The sign was dirty and it looked like it needed a good power washing. No one was in the parking lot, which was odd. The inside was clean, yes, however the jacuzzi room was so small and looked like the tub couldn't barely fit one person let alone two. The bed was super uncomfortable. It's very quiet, but it was not an inviting atmosphere and not worth the money we paid for.

Stayed: May 2017, travelled as a couple
1  Thank Cherith_Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Magnolia Inn & Suites Pooler, responded to this reviewResponded 14 May 2017

Dear Cherith_Jackson

Thank you for your comments on your recent visit to our hotel. I am so sorry that we did not meet your expectations. Your comments are very important to us as we strive to upgrade and make improvements. Again we apologize for any inconvenience to you.

Most sincerely,
Magnolia Inn & Suites
Pooler, GA

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