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“Spectacular”
Review of The Crab Shack

The Crab Shack
Ranked #6 of 45 Restaurants in Tybee Island
Price range: US$8 - US$20
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Child-friendly, Local cuisine, Groups
Dining options: Breakfast, After-hours, Dinner, Lunch, Reservations, Takeout
Description: The Crab Shack isn't just a restaurant, it's a destination! We seat more than 700 guests and offer both indoor and outdoor dining options. Both dining rooms and our outdoor dining deck offer picturesque views of Chimney Creek. Both the young and young-at-heart will enjoy our interactive, educational "Gator Lagoon" which is home to 78 baby alligators; our aviary which is home to more than a dozen rescued exotic birds, and our "Gift Shack". The Crab Shack offers traditional Low Country fare, including fresh streamed and boiled seafood and slow-cooked BBQ. We also have a kid's menu available with shrimp, mac 'n' cheese, hot dogs, and pizza. The Crab Shack is and always has been a family owned business, and recently began shipping our entrees in easy-to-cook meal kits through LoCo To Go. Stop by and experience all we have to offer for yourself!
Reviewed 3 weeks ago

You must eat here if you visit Savannah or Tybee Island! The food, atmosphere and service was excellent!

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank Travelkudela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrabshack, Guest Relations Manager at The Crab Shack, responded to this reviewResponded 3 weeks ago

Thank you so much for recommending us as a "must" when visiting Savannah and Tybee Island! We are so glad that you enjoyed your meal, our unique atmosphere, and the service you received. We hope to see you again soon!

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12 - 16 of 6,224 reviews

Reviewed 3 weeks ago via mobile

We came here at the suggestion of friends Atmosphere is great. Servers were great. The food could be better. They have no fried items if that's what you're looking for. No chicken strips for kids. No grilled or broiled shrimp.
We had a bucket of steamed oysters, and steamed shrimp. Both were way overcooked. So much so that we could hardly peel the shrimp. Oysters had popped all the way open and were all but dry-like in the shell. Didn't even have to use the oyster knife to open .
So, if you're looking for fried seafood platters or fish, this is not the place for you.

Date of visit: May 2021
Thank TheBriarPatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrabshack, Guest Relations Manager at The Crab Shack, responded to this reviewResponded 3 weeks ago

We're glad that you enjoyed our unique ambiance adn the service you received, but we are terribly sorry to hear that you found your meal to be only average, as we always wish for our guests to have an exceptional experience. Please do always ask for a manager if ever there is anything that does not meet your expectations so we can take immediate corrective action. We would like some more information about your visit if you could please contact us at kim@thecrabshack.com.

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Reviewed 3 weeks ago via mobile

The Crab Shack is a must stop if you visit Savannah or Tybee Island. The food, atmosphere, and waitress Ana are the BEST!!! The freshest and just right seasoned seafood, perfect bar-b-que, best mixed-drinks, great outdoor patio dining, and outstanding service by Ana was the best way to spend the afternoon. We enjoyed seeing the alligators too! Lady in the Pink Dress : )

Date of visit: May 2021
1  Thank Amenique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrabshack, Guest Relations Manager at The Crab Shack, responded to this reviewResponded 3 weeks ago

Thank you so much for recommending us as a "must stop" when visiting Savannah and Tybee Island! We are so glad that you enjoyed your meal, our outdoor dining deck, our Gator Lagoon, and the service you received - we will be sure to pass your compliments on to Ana. We look forward to your next visit!

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Reviewed 3 weeks ago

Took my family here for dinner during our vacation to Tybee. What a great time, family of 7 waited about 30 minutes like we were told… normally that’s not to fun with 5 kids BUT this place had a gator pond where we could feed the gators, a wild bird rescue that was up close and personal and overall just great views and fun environment. Once we got sat, after rounding everyone up, the service was perfect and food was delicious! Our waitress, Ana, was phenomenal and the coconut cream pie for dessert was the best I’ve ever had! 5 stars, A plus! Definitely put this on your agenda when your in Tybee!

Date of visit: May 2021
1  Thank andrewlieser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrabshack, Guest Relations Manager at The Crab Shack, responded to this reviewResponded 3 weeks ago

Thank you so much for recommending us! We are so glad that you enjoyed your meal, our Gator Lagoon, our aviary with rescued exotic birds, and the service you received - we will be sure to pass your compliments on to Ana. We look forward to your next visit!

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Reviewed 3 weeks ago via mobile

Nothing on the menu is local caught. We had the captains platter. The shrimp and crawfish were small and overcooked. The crab and mussels were good. The potatoes, sausage, and corn were not memorable. The wait staff was great. Not what I expected.

Date of visit: May 2021
1  Thank Suzanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thecrabshack, Guest Relations Manager at The Crab Shack, responded to this reviewResponded 3 weeks ago

We are terribly sorry to hear that you did not enjoy your meal, as we always wish for our guests to have an exceptional experience. While we do offer locally caught blue crab and stone crab, we are only able to offer it when our local crabbers are able to provide it. Please do always ask for a manager if ever there is anything that does not meet your expectations so we can take immediate corrective action. We would like some more information about your visit if you could please contact us at kim@thecrabshack.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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