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Best Western Pocatello Inn
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Reviews (900)
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348
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All reviewsroom was cleanconvenient locationwould stay here againsink arearestaurants within walking distancehot tublong drivefree breakfastgreat roomopen hoursgreat place to staynext morningfront desk staffthe breakfast areastaff was very friendlyparking lotindoor pool
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43 - 48 of 900 reviews
Reviewed 25 October 2017

Overall 5 stars to check in to check out- thank you. Quit room to work in as well as sleep. Front desk host was very attentive, informative and kind. I wanted to inquire about the rewards program...she asked and offered before I asked... love that.

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank stephaniecK7592EX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis J, Director of Sales at Best Western Pocatello Inn, responded to this reviewResponded 27 October 2017

Thank you for taking the time to write a review about your stay at the Best Western Pocatello Inn and being a loyal Best Western member. Congratulations on being a rewards member and being able to take advantage of the rewards program. We hope to see you again the next time you travel to Pocatello.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

Great place to stay. Clean, friendly staff & atmosphere. Breakfast was very good with a nice selection of breakfast items & a large bright room. A few good restaurants nearby that we enjoyed. A little disappointed with their handicap ramp service. I don't know if they are working to improve it as it had yellow tape around it & a big sheet of plywood to help a person pull up your suitcases. It worked but an actual eyesore!!

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank brianpZ4864RQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

Great staff, clean, modern, great breakfast!! We were greeted by a wonderful lady at the front desk, she upgraded our rooms to keep us all together and had a wonderful attitude. The cleaners did a fantastic job and the breakfast crew did as well.

  • Stayed: October 2017, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Chuck B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis J, Director of Sales at Best Western Pocatello Inn, responded to this reviewResponded 25 October 2017

Thank you Chuck for taking the time to write a review about your stay at the Best Western Pocatello Inn. We are so glad that you enjoyed your stay. I will pass on your kind comments to the staff, this will make their day. We hope that you will stay with us again the next time you are in Pocatello and look forward for your return.

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Reviewed 20 October 2017

From the first entry you are greated by friendly & cheerful front counter staff, to the supper in the lounge where the menu has greatly improved. The woman prepared the food & supplied the drinks in a friendly and personable manner. The morning buffet is a treat with a good selection of hot & cold items.

  • Stayed: October 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Patrick_Allan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis J, Director of Sales at Best Western Pocatello Inn, responded to this reviewResponded 24 October 2017

Thank you Patrick for taking the time to write a review about your stay at the Best Western Pocatello Inn. It is rewarding to hear when a guest enjoys their stay. I am glad that you took advantage of the Aura Lounge and also the breakfast that is offered. I will pass on your kind comments to the staff. We hope that you will stay with us again the next time you are in the area. We are looking forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

Loved the updated rooms, comfortable beds, and nice shower. The tiny area where the bathroom sink is located could present a bit of a problem though to a larger person. The on premise lounge (The Cotton Room) is great, and in addition to a full bar it also has a nice selection of food items on it's menu. Complaint wise, parking isn't close by unless you come in early and there's definitely a deficit on baggage carts.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank S12_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis J, Director of Sales at Best Western Pocatello Inn, responded to this reviewResponded 23 October 2017

Thank you for taking the time to write a review about your stay at the Best Western Pocatello Inn. We are glad that you enjoyed your stay and took advantage of the Aura Lounge. I am sorry that you couldn't park closer to your room. We hope that you will stay with us again the next time you are in Pocatello and look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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