I almost never write reviews because usually the stay is ok. This time, however, I am going to take my time to write one as this was by far the worst stay ever. I have stayed at one star hotels before and this one, though rated as three star, was way worse than any one star hotel I have ever stayed at. I am attaching a picture of the creature sitting on my pillow as I was getting ready for bed. We called the front desk who told us to come to pick up keys from different hotel room. We suggested they may want to come get rid of this bug while it is sitting on the pillow but they couldn't care less (someone else will get to enjoy his company).
We got offered free breakfast ($12 value) to make up for it. No apology, let alone dropping the charge for the hotel room. The room we switched had missing battery in the remote and wasn't very clean either -- so the poor hotel management is definitely a pattern here. We asked front desk person to have manager call us when he gets to work to sort this out, but have never received a call. I was worried all night long about the bug crawling on me, so I couldn't sleep. Avoid this hotel at all costs. You better off staying at Motel6.
- Official Description (provided by the hotel):
- The Red Lion Hotel Pocatello is conveniently located in the heart of Pocatello, Southeast Idaho's regional center for shopping, education, medical care and cultural activities. Golf, water sports, skiing, snowmobiling, casino gambling and bingo are just some of the activities to enjoy while in the area.Our 150 guest rooms and suites feature Red Lion's signature Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports, in-room coffee makers and hairdryers. Executive king rooms also feature microwaves and refrigerators. On-site you will also find an indoor swimming pool, whirlpool and fitness center as well as the Pocatello Lounge, serving dinner. We now offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult. Complimentary parking and airport transportation are provided.Southeastern Idaho's largest full-service convention hotel, the Red Lion Hotel Pocatello is also the perfect location for your next conference or special occasion. Our 13,000 square feet of flexible meeting and banquet space can accommodate up to 1,000 guests. ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Pocatello
- Pocatello Red Lion