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“You get what you pay for, sometimes with a strange experience”
Review of New Relax Inn

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New Relax Inn
Ranked #2 of 4 Hotels in Bridgeview
Reviewed 4 August 2015

I stayed a night at the New Relax Inn due to its close proximity to Toyota Park, where it's a 5 minute walk from the stadium. It's also a very short bus ride or drive to Midway.

I wasn't under any great illusions, it's a $69 motel after all. I checked in, in a fairly simple process. I had booked a non-smoking room, but was initially given a smoking room. I've been around smokers my entire life, but never smelled anything this bad. For some reason the heating was on and the room set at 85˚F. I turned it off and tried the A/C to clear the smell, which actually made it worse. I had to switch, and was given room 39.

I opened the door to 39, and was a little shocked to hit the light switch and have disco lighting illuminate the dark room. I guess this is a honeymoon suite. There are mirrors on two walls, as well as over the bed. The disco lighting is accompanied by colored lights and some plastic floral stuff surrounding the ceiling mirror. The walls are pink, and someone has tried to dab white paint over it to create an effect. Unfortunately, they forgot to get the corners and edges. By the look of it, they did this with the front door open and didn't think to paint behind it. The bathroom was small but nice, it's been recently renovated with new tile, sink and toilet. The water pressure was very typical of any hotel. The bathroom door didn't shut where the bottom hinge was slightly off.

I was a little surprised to see that neither room had internal locks of any kind on the front door. There was only a chain that was fitted vertically, so it can be opened from the outside.

It was stormy in the area so I turned the TV on for sound. I guess nobody enabled the usual hotel feature of resetting to channel 1, as I was greeted by porn. I appreciate this isn't a room for kids, but I was put in there because they failed to schedule properly, it could happen. I changed the channel and after a few minutes, half of the screen was taken over by white bars. I thought this was the storm initially, so I changed the channel and then turned the screen off. No matter what you do, it returns shortly.

The location is great for the stadium and airport, it's a short walk from a bus stop, and a drive for everything else. It's not ideal if you're not driving or renting a car. For $69, I'm not complaining about the hotel itself. An adequate bed, parking and decent wi-fi normally cost you more than that anyway.

  • Stayed: August 2015, travelled solo
    • Location
    • Cleanliness
    • Service
5  Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 18 reviews

Reviewed 1 August 2015 via mobile

My friend and I stayed here because it was a cheap place to stay close to the city. It was clean, comfortable and quiet. Everything worked. No extras, just a simple place to crash. As far as access goes, we didn't use public transportation but were able to get an Uber ride with no problem. Plenty of restaurants and stores close by.

Stayed: August 2015, travelled with friends
2  Thank malcomej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dipak p, Manager at New Relax Inn, responded to this reviewResponded 2 August 2015

Thank you for taking the time to share some feedback regarding your recent stay with us. We do hope you will stay with us, recommend us to your friends and family and as always, we would love to know what we could have done better to make your stay more pleasurable.

Sincerely,
David Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2015

I stay at the New Relax Inn went really smooth for my entire stay of 5 days 4 nights. The motel is family owned. I checked in an hour early without any charges so that was a plus. The room was between small and medium size, with a flat screen tv, microwave and a refrigerator.

pros: cheap rate, close to midway, lots of food option in the area, restaurant next door is awesome, microwave, fridge, flat screen, free wifi, free parking, did not put a hold on my credit card, clean room, housekeeper does their job and actually clean the room very well, and friendly staff.

cons: I had two suggestion not really complain to the hotel management.

first: keys, I understand that changing locks to magnetic locks is expensive, but it will give your guest peace of mind, if they lose their keys. The hotel has old school keys, not the magnetic keys. Personal experience; I forgot my keys and my friends place in downtown Chicago, the staff was awesome so they gave me another key, but I still had to go to Chicago the next morning just to get that key. If they had magnetic keys then the extra trip could have been avoided.

second: Your channel lineup, Everything is good except that you are playing adult channel with the lineup. I think you should somehow block that channel somehow and only provide it on Demand. People travel with kids, so I hope you understand where I am coming from.

IN GENERAL VERY GOOD EXPERIENCE, CLEAN ROOM AND CLEAN BATHROOM. I WILL STAY HERE AGAIN IN FUTURE IF TRAVELLED TO BRIDGEVIEW IL.

Room Tip: first floor rooms coz they don't have elevator, mexian resturant next door is awesome with some...
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  • Stayed: June 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank romie2327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dipak p, Manager at New Relax Inn, responded to this reviewResponded 2 August 2015

Thank you for taking the time to share some feedback regarding your recent stay with us. We do hope you will stay with us, recommend us to your friends and family and as always, we would love to know what we could have done better to make your stay more pleasurable.

Sincerely,
David Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2015

Good place . Extremely clean bathrooms.. Accessible to midway airport which is connected straight to the downtown. Good staff too . Has all u need for ur stay , may not be luxurious like the hyped ones , but for a budget hotel its perfect .but its surely nice to stay .

Room Tip: Choose a king size one
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  • Stayed: May 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank thepanwars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dipak p, Manager at New Relax Inn, responded to this reviewResponded 2 August 2015

Thank you for taking the time to share some feedback regarding your recent stay with us. We do hope you will stay with us, recommend us to your friends and family and as always, we would love to know what we could have done better to make your stay more pleasurable.

Sincerely,
David Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2015

very good location,very good room, good price, clean. we will stay there again. only twenty min. to downtown chicago.good king bed,mini fridge, and microwave.this is all we was looking for . front office staff very friendly

  • Stayed: November 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank jyndrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dipak p, Manager at New Relax Inn, responded to this reviewResponded 5 March 2015

Thank you for taking the time to share some feedback regarding your recent stay with us. We do hope you will stay with us, recommend us to your friends and family and as always, we would love to know what we could have done better to make your stay more pleasurable. Sincerely, David Patel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Relax Inn

Address: 7336 S Harlem Ave, Bridgeview, IL 60455-1138
Region: United States > Illinois > Bridgeview
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Bridgeview
Price Range: S$81 - S$116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — New Relax Inn 2*
Number of rooms: 31
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