This summer my husband and I relocated from Northwest Arkansas to Chicago for work. Our plan was to stay at Manilow suites while we searched for a house to buy. It was a HUGE adjustment moving to the big city and I can’t say enough about how much we felt right at home at Manilow suites. From the moment we arrived (at midnight after a 12 hour drive with pets) we were met with phenomenal customer service. David at the front desk catered to us like royalty and assisted with our unload down to the very last bag.
The building has absolutely everything you might need!! The laundry facilities were always clean and available, there was always workout equipment available in the gym. We brought our mountain bikes with us and were promptly provided with 2 spots in the bike room which was most convenient. The dry cleaners in the building did a great job with my husband’s dry cleaning with lightning fast service. We had several types of deliveries during our stay and there was never an issue receiving or sending packages via USPS, FedEx or UPS.
We continued to experience fantastic customer service throughout our 2.5 month stay. Kudo’s to Jose at the front door, he was our absolute favorite and deserves a huge high 5!! All the small extras made the stay that much more special….Coffee with snacks most mornings in the lobby, ATM machine on property, business center with printer available, Hi-Speed WiFi was actually Hi-Speed with zero outages during our entire stay!!!, extremely secure well lit immaculate garage, grocery store in the building and a Marianos within a 5 min walk!! Access to the lakefront trail and walking distance to Navy Pier. A stickler and cleanliness, I was so thrilled with the apartment cleaning team, the definitely did not disappoint!
Each request and need was addressed and accommodated quickly and completely. I simply cannot say enough about how wonderful our stay was at Manilow Suites. It made our transition from small town to big city seem like a vacation! Truly a “Home away from Home”
- Official Description (provided by the hotel):
- When you need business convenience and pure relaxation... Live in style at our Chicago extended-stay corporate suites Refresh yourself in a suite that lets you have the full convenience of the city core and an escape with Lake Michigan's tranquil beauty and fresh breezes offer your mind the calm peace it needs. Enjoy beautiful views of sailboats in an oasis away from the city. North Harbor Tower is now dog-accessible, allowing our guests to enjoy the beautiful view of Monroe Harbor without having to leave their pets at home. Manilow Suites wants your dog to feel as welcome as you do, and will have a gift waiting for them upon arrival. Need some action? We're located just steps from the heart of the business and shopping districts, fantastic dining and lakeside jogging paths. And in less than 10 minutes, you can visit the city's famous Navy Pier - or see it right from your windows. Our North Harbor Tower location offers a magnificent, comfortable and amenity-filled short-term experience. Our Chicago extended-stay suites offer the best of both worlds for business travelers and those who seek top-of-the-line corporate housing. Full amenities in each of our Chicago corporate and extended-stay suites Inside your elegant, sophisticated Chicago extended-stay apartment, you'll enjoy magnificent high-class features such as: The Building: Full service health club Parking garage Olympic Indoor pool Grocery store with free delivery Cash station 24-hour doorman Reserved or valet parking Bicycle room 24-hour laundry room Dogs allowed on selected floors Deluxe one bedroom - 1 1/2 baths The Apartment: High-speed Internet Maid service once a week Cable Fully equipped kitchen Quality furnishings Telephone in every room *King Size beds Fine quality linens and towels Services: Weekly maid service by the same Manilow Suites housekeeper during your entire stay Upon your arrival, you will find your preferred snack, beverage, and bath soap During your entire stay, you will receive bath soap, Kleenex, and bathroom tissue Chicago magazine provided monthly ... more less