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“Above and Beyond Expectations”

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Ranked #36 of 190 Hotels in Chicago
Certificate of Excellence
Los Angeles, California
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Above and Beyond Expectations”
Reviewed 2 February 2012

This place delivers on many aspects but of course that depends on your expectations. If you're looking for affordability, comfort and location, this place scores on all three. This was a quick business trip and I needed a place that's affordable and comfortable and this place served that purpose! Monica at front desk was professional and helpful. She called my room 15 mins after I checked in just to see if I was satisfied with the room. And I should mention I never experienced this with 4-5 stars hotels that I have stayed in. The property itself is clean and modern. The lobby is nice and spacious with big screen tv. Elevators are always available. Hallways are well lit. The room might be on a small side to some but I found it to my liking, which is cozy. The bed, mattress and pillows were all in good shape and comfortable, no noise from neighbors next door or cars or constructions outside. I slept through the whole night, but heater can be a bit noisy for light sleepers. Bathroom is quite small but served its purpose with no problem. Hot water available for the duration of my shower with good water pressure. The location really cant be beat only steps away to Magnificent Mile and most attractions are within walking distance. You can walk from Oak St. Beach all the way down to Buckingham Fountain or hotel to Navy Pier (some might find this task daunting). Banks and convenient stores are nearby not to mention the restaurants for every tastes. Did not get a chance to take advantage of free continental breakfast, free internet with good speed was included in the room rate which was $69 a night. If you get hungry in the middle of the night, you can call front desk for menus of restaurants that are open late and delivers. All expectations were met and then some, I'd definitely return!!

  • Stayed January 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank uscballer9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie K, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, 21 May 2012
Thank you for your excellent review. It was so informative for future travelers. Please keep us in mind for any future stays in Chicago. We look forward to taking care of you again.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (311)
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Laguna Niguel, California
1 review
Reviewed 2 February 2012

They advsed us on restaurants, sightseeing, always good, and offered their assistance in any way wewanted. Would defintely stay again.

Room Tip: Ask south corner high sloor
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  • Stayed October 2011, travelled as a couple
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Helpful?
Thank 1Jbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, 3 February 2012
Thank you so much! We really appreciate all your kind words. Customer Service is such an important factor in any visit and I'm so glad we delivered a quality product .

Both carlos and Jennifer will be pleased to know you had a great time! Thanks again for your response
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Euless, Texas
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 January 2012

Stayed here for a convention at McCormick Place. Not too far away and it is definitely not your average Fairfield. Almost "A-Lofty" if you will.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Armando72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, 2 February 2012
We are so grateful for your kind review of our property. Being conviently located near to McCormick Place makes traveling back and forth to the conventions a non stressful experience for our guests!

We do pride ourselves as a "Stand alone" Fairfield as we are in the heart of Downtown Chicago!

Thank you for letting all future visitors aware of your feelings and experience!
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Wisconsin
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2012

Got a great deal including valet parking and breakfast for 4. Was expecting coffee and donuts, but the selection was amazing (fruit, cereal, oatmeal, waffles, sweetrolls, bagels, eggs) Staff was very friendly and let us keep our bags there for the day so we could explore Chicago.

Room Tip: less street noise on higher floors
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  • Stayed January 2012, travelled with friends
    • Value
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Helpful?
1 Thank momundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, 2 February 2012
Im so glad you enjoyed one of our "packaged" deals as being a "VALUE" to our guests is foremost in our minds!

It is our goal to provide a memorable visit to our lovely city, and your review sounds as if we accomplished this. Thank you for sharing your experience with us all all who read this!
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chicago
Level 6 Contributor
168 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 30 January 2012

We stayed here for the weekend it was so nice. I cannot believe for $89 a night how clean and nice the room was. This place was quiet and the location cannot be beat. We did a AAA rate on the king suite. The only con I have is I wish it had a door between the living area and the bedroom.
I was impressed from check in to check out. The staff we encountered were friendly the breakfast was ok ( for a free breakfast very impressive) the location is everything you are close to Michigan Avenue, Navy Pier, Northwestern Hospital and any cuisine you can imagine has just a 10 minute walk.
The only reason it did not get excellent is the towel quality is what you would expect in this price range and the bed was ok but I am spoiled and everytime someone moved I felt it. It was not the Trump but it was also $300 less per night. You will not be disappointed.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nguyens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefanie K, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, 21 May 2012
Thank you for your positive review. I understand the towel quality did not meet your expectations but feel free to contact the front desk/housekeeping in the future and we can bring you additional towels per your request. We will do whatever it takes to make your stay comfortable.
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Property: Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Address: 216 E Ontario St, Chicago, IL 60611-3258
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Best Value Hotel in Chicago
#38 Business Hotel in Chicago
#44 Family Hotel in Chicago
#50 Romantic Hotel in Chicago
Price range (per night): $221 - $424
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to Fairfield Inn & Suites by Marriott Chicago Downtown/Magnificent Mile. Our unique, contemporary Downtown Chicago hotel's features are ideal for business and leisure travel. We offer 15 stories in the heart of the Magnificent Mile, with 185 guest rooms and guest suites. Our Magnificent Mile hotel's staff and atmosphere is friendly and fun, yet down to business when you need us to be. We provide a comfortable, affordable oasis in Chicago’s Downtown area, near everything you could require or want in Chicago. All of our rooms include free breakfast and complimentary high-speed Wi-Fi. We are one of the closest hotels to Navy Pier and to Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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