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“Great Hotel - Great Value for Money in Downtown Chicago”

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Residence Inn Chicago Downtown/River North
Ranked #60 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
East Butterwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel - Great Value for Money in Downtown Chicago”
Reviewed 23 February 2012

I have been coming from the Uk to Chicago, about five times a year for the last 20 odd years, and have stayed in most of the downtown hotels.
This was my first time at the Residence inn, and was more than pleased with the quality and size of the rooms.
All staff were great.
Hotel location was spot on for all Michigan Avenue attractions, and only a stones throw from the Theatre district.
The fully Inclusive comprehensive breakfast,(7 days) and the evening social meals (Mon -Thu) were first rate. The service given by the Bosnian lady at Breakfast is surely a managers dream.
Will be rebooking for my next business trip

Room Tip: Go for a corner suite on a high floor.
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  • Stayed February 2012, travelled on business
    • Value
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Helpful?
2 Thank FrankSpedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown/River North, responded to this review, 24 February 2012
FrankSpedding-

Thank you for your recent stay and for taking the time to post on our TripAdvisor page. I am happy to hear you had an enjoyable stay. We are very fortunate to have such a prime location. Thank you for commenting on Ismeta as well. She is a wonderful person and a valued employee. We look forward to seeing you again on your return visit.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (274)
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Tipp City, Ohio
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 February 2012

Family of three (5 yr old) stayed for two nights. Overall, hotel location and parking package provided a great value. Staff was very nice. Front desk was very fast. The reviews about breakfast are spot on, very friendly, helpful and a great way to start the day. Little busy but I think that is more of a testament the popularity/value of the hotel. We were there on Friday/Saturday and saw plenty of families with young children, so no worries there. Pool was a little undersized but with all there is to see within walking distance, who needs it.

Got room service from Hub 51 one night, would definitely recommend. Also recommend checking out Giordano's Pizza.

Parking package we had included use of Greenway garage. Very nice garage, very convenient for in/out while you stay.

Will definitely consider for any return stay in Chicago.

  • Stayed February 2012, travelled with family
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Helpful?
Thank mschellhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown/River North, responded to this review, 21 February 2012
Mschellhouse-

Thank you for your recent stay and for taking the time to review your time with us on our TripAdvisor page. It sounds like you had a good time with your family in Chicago and checked out some of the best restaurants in town! We hope to see you again soon.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis
Level Contributor
156 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 19 February 2012

This is a great choice for visitors based on location, size of rooms and overall quality of the property. We visited for a three-day weekend and stayed in a one-bedroom suite. The room was beautiful and impeccably maintained - spotless and the furnishing were in perfect condition. The hotel itself is gorgeous - very urban chic for a place that's priced so well. The pool and workout room are ample and the balcony off the pool looks like it would be gorgeous in the summer (we were there in February). There are tons of restaurants around and the nice little kitchen in the suite means we were able to carry in famous Chicago pizza so we could kick back and relax before heading out again. Parking is spendy, but that's typical of downtown. I would recommend this hotel to families or groups of friends who want to be in the center of the action and still have some room to spread out.

Room Tip: The one-bedroom suites are helpful if you have people in your party who want some privacy. I was wit...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
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    • Rooms
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Helpful?
1 Thank MaryIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown/River North, responded to this review, 20 February 2012
MaryIN-

Than you for your recent stay and for taking the time to post your review on our TripAdvisor page. I am happy to hear you and your family were able to relax in our hotel before hitting the big city! I do hope we have the opportunity to serve you again.

Best,
Amanda
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lees Summit MO.
Level Contributor
223 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 13 February 2012

Residence downtown Chicago was quite a find. Resonable rates, very friendly staff, kitchen with full refrigeratot and stove top. Very clean! Serving breakfast and evening meals throughout the week with Friday exception it was quite a bargan, Only a block or tow off the Lakeshore drive ag reat location for the lady that likes to shop and resturants all over the place for the man who likes to eat!

Room Tip: All rooms are great they even have a pet floor on 8th level. so unless you are a pet lover stay off...
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank Palcobaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown/River North, responded to this review, 14 February 2012
Palcobaby-

Thank you for your recent stay and for posting on our TripAdvisor page. I am happy to hear that you were able to find something for everyone while traveling to Chicago. Thank you for your kind words regarding our amenities as well. We look forward to seeing you again soon.

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, Andhra Pradesh, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2012

Stayed for a duration 2 months and it is an excellent place for stay. The service is good and I am going to soon return to this place for a business visit.

Room Tip: Go for it... you will never regret it...
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  • Stayed May 2011, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Jagan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown/River North, responded to this review, 13 February 2012
Jagan D-

Thank you for staying with us. We look forward to seeing you again soon.

Best,
Amanda
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Chicago Downtown/River North

Property: Residence Inn Chicago Downtown/River North
Address: 410 N Dearborn St, Chicago, IL 60654-3941
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Chicago
#27 Green Hotel in Chicago
#27 Business Hotel in Chicago
#28 Family Hotel in Chicago
Price range (per night): $269 - $519
Hotel Class:3.5 star — Residence Inn Chicago Downtown/River North 3.5*
Number of rooms: 270
Official Description (provided by the hotel):
The newly-renovated Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. Our Chicago River North hotel is only minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by Chicago's best restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service from Hub 51 by Lettuce Entertain You, or you can hit the brand new, Holloway's Bar in the lobby. Each suite also has a fully-equipped kitchen with all the cooking necessities. Our newly-renovated suites also have flat-screen HD TVs, free WiFi and 50% more space than traditional hotel rooms featuring brand new mattresses + linens, new carpeting and stylish new pull-out sofas. Take advantage of full-service amenities such as valet/self-parking options, free breakfast, 24-hour gym, or top-floor indoor pool & hot tub with fantastic city views. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more   less 
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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