From the moment we pulled up, every employee delivered excellent service. Truly impressed by everyone we ran across. From the valet to the concierge, to the random housekeeping staff that greeted us in the hall and said to ask if we needed absolutely anything for the room, we could want for nothing from the folks here.
The lobby and room was well styled and appointed. Very modern. The only thing that kept this from being absolutely flawless was the hiccup in the television service. It worked, but input from the remote took a really long time to affect the tv, essentially making browsing the entertainment options impossible. A minor gripe, since the wifi was free and quick enough to stream netflix on our kindle.
One of the better experiences we have had staying in a hotel downtown. Can't go wrong here.