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“Great position. Great room care. Rooms need to be renewed”

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Chicago Marriott Downtown Magnificent Mile
Ranked #110 of 191 Hotels in Chicago
Reviewed 10 December 2017

Located in a perfect position near everything. The rooms need to be renewed not only in the furniture but also in structures ( the windows are not well isolated from the outside noises). Anyway the personnel of the hotel was very kind in helping me to find a solution. I had a water leak in the bathroom and the floor waitress was very quickly to understand and send the manteinance immediately. I was there for 6 days.The care of the room was perfect: no dust at all, the Room was perfectly cleaned every day. Soaps were replaced perfectly every day as the coffee and sugar of the coffeemaker. Never seen all this care in others hotels.

Stayed: September 2017, travelled solo
Thank Alexthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 - 34 of 2,805 reviews

Reviewed 9 December 2017

We spent Saturday in the city and stayed at the Marriott on Michigan Avenue. It is a terrific holiday location for a stay in the city. Nordstrom's Mall just steps away. While my wife did her shopping at Nordstrom's, I went to the second floor sports bar and enjoyed an adult beverage. This is brilliant! I'm no longer frustrated by the length of time it takes her to shop; in fact, the longer the better.
On Sunday morning we enjoyed a magnificent brunch at the Signature Room on top of the John Hancock building. What a view! I have no idea what the brunch cost, as we were guests, but I'm thinking it was pretty pricey. Still - it seemed worth it I think.

Room Tip: Rooms with a view east have a nice view of Lake Michigan.
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  • Stayed: December 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank dalehH2888GE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

I stayed at this hotel while attending the 2017 PMI Global conference. First, the location of this hotel is excellent as it is right downtown just off the Magnificent Mile. There are lots of restaurants and shopping within steps of the hotel.

In the hotel itself I was happy with the check-in process, the cleanliness of the room and the restaurant and bar. The bartender even comped me a lunch when she found out I was a Platinum member.

My only criticism is that because of its good location the hotel was always crowded. I could not find a spot in the Gold and Platinum Lounge and ended up using the restaurant and bar. But I guess this to be expected with a conference or two going on at the same time.

Room Tip: Get a room as high as possible and away from elevators
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  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Andy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

Stayed here over the 4th of July weekend. Loved the room. Was spacious and well stocked with amenities. Not the most luxurious, but definitely comfortable.
Centrally located and was very convenient as we relied on public transport.
The only downside was that since we got a room facing the road we never got any peace or quiet. We also had very noisy neighbors.
But overall a good experience.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Archie264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

I was only staying for 1 night and glad that was the case. Room was small tatty and had seen better days. The bar area was very busy and loud. Nowhere was there any peace and quiet except for my small tatty room.

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Bellum S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
j_kaz100982, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this reviewResponded 8 December 2017

Bellum S,

Please allow me the opportunity to thank you for choosing to stay with us. I certainly hope you enjoyed your time in Chicago! I also with to thank you for your feedback. I am excited to share with you that our final stage of renovation began this past week!

I hope you have the opportunity to visit us again!

Warm Regards,
Jake Kazmierski

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 North Michigan Avenue, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#67 Family Hotel in Chicago
#68 Luxury Hotel in Chicago
Price Range: $209 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chicago Marriott Downtown Magnificent Mile 4*
Number of rooms: 1198
Official Description (provided by the hotel):
Chicago Marriott Downtown Magnificent Mile is not your average Michigan Avenue hotel. We're your host to help you experience Chicago to its fullest. Magnificent shopping. Renowned dining. Chicago's top attractions - Navy Pier, American Girl Place, Millennium Park, Theaters and Museums- a walk away. And when you are done exploring, we've got renovated luxury Chicago hotel rooms to relax and recharge. With 90,000 sq. ft. of versatile event space, we are a luxury hotel in Chicago, Illinois that provides a polished setting for productive business engagements, cherished social gatherings, and elegant wedding receptions. When you are with us, forget your standard hotel lobby and discover the M.I Greatroom, where business and pleasure come together in an expansive, comfortable, workable place. At Chicago Marriott Downtown Magnificent Mile, we don't want to just be your place to stay. We want to help you travel brilliantly. ... more   less 
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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