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Reviewed 21 December 2017 via mobile

Staff at the front desk were very helpful and our valet John was awesome, very kind and helpful. I give him a 5 star. Thanks John!!!!
So if any of you are in the Chicago area I recommend this place highly.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank I9282QVmarkl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIHS-Manager, General Manager at Holiday Inn & Suites Chicago-Downtown, an IHG Hotel, responded to this reviewResponded 21 December 2017

Thank you Mark L for being our guest and for the great feedback shared about John's service. We very happy to hear he provided great service and we all know why he is one of the runners up for the 2017 Employee of the Year at the Holiday Inn & Suites Chicago.

Thank you again and see you soon.

Nitin Talati
General Manager

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Reviewed 19 December 2017 via mobile

We planned a visit last minute and the staff was very aaccommodating. We wanted to check in early and Lauren at the front desk was great at helping us right away. We got helped by John with our car and luggage and he did everything he could to help us.

Date of stay: December 2017
Trip type: Travelled with family
Thank mlevesque0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIHS-Manager, General Manager at Holiday Inn & Suites Chicago-Downtown, an IHG Hotel, responded to this reviewResponded 21 December 2017

Thank you so much Swaggy_giraffe for the wonderful review about your stay and engagment with our team. We are very delighted to hear of Lauren's and John's great service and hope you will stay with us again in the near future.

Sincerely,

Nitin Talati
General Manager

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Reviewed 16 December 2017 via mobile

This place is great, right downtown. All the workers are super nice and helpful, and the hotel itself is clean and nice. Worker named John specifically was very friendly and helpful! I would stay here again. Perfect place to stay for a weekend getaway in Chicago.

Date of stay: December 2017
Thank Rylan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIHS-Manager, General Manager at Holiday Inn & Suites Chicago-Downtown, an IHG Hotel, responded to this reviewResponded 21 December 2017

Dear Ryan J,

Thank you very much for the great feedback about your stay at the Holiday Inn & Suites Chicago. It is great to hear you enjoyed your overall stay and John's service too.

Thank you again and see you again soon.

Nitin Talati
General Manager
gm@hidowntown.com

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Reviewed 14 December 2017

Thanks John and Julio. These guys greet everyone that comes in and are very professional. They've arranged all of my ground transportation for the last six stays and the cab has always been there waiting right on time. One more reason I come back to stay at this particular Holiday Inn in Chicago.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Corbette S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIHS-Manager, General Manager at Holiday Inn & Suites Chicago-Downtown, an IHG Hotel, responded to this reviewResponded 15 December 2017

Thank you Corbette S for the great feedback! It's very exciting to read of your great experiences while staying at the Holiday Inn & Suites Chicago Downtown and are very thankful to have you as one of our most valued guest.

Thank you again and see you soon.

Nitin Talati
General Manager
Holiday Inn & Suites Chicago Downtown

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Reviewed 10 December 2017 via mobile

Hotel was reasonably priced and very nice. The staff was friendly and very helpful when needed. Especially our friendly Valet John! When we visit again we will definitely stay at the Holiday Inn Express.

Date of stay: December 2017
Trip type: Travelled with family
Thank jblind
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIHS-Manager, General Manager at Holiday Inn & Suites Chicago-Downtown, an IHG Hotel, responded to this reviewResponded 11 December 2017

Dear jblind,

Thank you for being a guest of the Holiday Inn & Suites Chicago Downtown. We appreciate the kind feedback and are so glad you had a great stay.

Thank you again.

Nitin Talati
General Manager

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