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All reviews rivers casino standard courtyard hour and half hour close to the airport park and fly the shuttle driver o'hare airport next morning hotel shuttle an early flight beds were comfortable exercise room business trip room key definitely stay here again blue line lobby
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Reviewed 22 May 2018 via mobile

Loved the space in my room. Clean and comfortable. Rate 4/5 due to the fact that their entrance gate had issues. ticket jammed and u have to press help button to get in an out. Aside from that, enjoyed my stay!

Date of stay: May 2018
Trip type: Travelled as a couple
Thank jilldT7111RD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, Operations Supvisor at Courtyard by Marriott Chicago O'Hare, responded to this reviewResponded 3 June 2018

Hello Jill,

Thank you so much for such a nice report. I have shared your input on the parking gate issue with our engineering manager. We are so sorry that situation happened.

We appreciate your business and loyalty and look forward to seeing you again in the near future.

Respectfully,
Laura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2018

Excellent Hotel and services. Amazing location of the hotel with very clean room. Hotel staff are very generous and helpful. Restaurant staff are very good and they serve very healthy breakfast specially Banana Oatmeal with mixed dry fruit dressings. Rooms have all facilities and gym is very good. Bus shuttle to nearby station is very good and we can reach all other locations of Chicago.

Room tip: Top Floor rooms are quiet
Date of stay: June 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Manish_IEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, Operations Supvisor at Courtyard by Marriott Chicago O'Hare, responded to this reviewResponded 3 June 2018

Hello Manish,

Thank you for such a good report. I have shared you input with our Bistro team. We have very happy we can supply you with such healthy choices.

We appreciate your business and look forward to seeing you again the next time your travels bring you to the Courtyard.

Respectfully,
Laura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018 via mobile

Stayed here one night for a business trip to Chicago. The room is modern, clean, and well maintained.
The layout of the room is typically Marriot Courtyard with the standard amenities. The staff were pleasant and helpful.
No complaints.

Date of stay: May 2018
Trip type: Travelled on business
1  Thank karlconnolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, Operations Supvisor at Courtyard by Marriott Chicago O'Hare, responded to this reviewResponded 3 June 2018

Hello,

Thank you so much for such a nice review. Our team has viewed your report and really appreciates the positive input!!

We look forward to serving your again the next time you are in the area.

Respectfully,
Laura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018 via mobile

Stayed here for their park and Fly package when every other area hotel was ridiculously expensive. Check in was a breeze (Jeremy was great) had to move my car (which sucked), shuttle even better. Will be back.

Date of stay: April 2018
Trip type: Travelled on business
Thank TedF200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, Operations Supvisor at Courtyard by Marriott Chicago O'Hare, responded to this reviewResponded 3 June 2018

Hello Ted,

Wow thank you so much for such a GREAT review!! I have shared your information with our team.

We value your business and look forward to seeing you again in the near future.

Respectfully,
Laura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

We were impressed with the customer service that we were greeted with upon arrival! The front desk was friendly, answered all of our questions before we asked and the process was appropriately quick.

We utilized the stay and park option as we were traveling internationally for spring break. The parking instructions were clear, organized, we felt completely comfortable leaving our vehicle on-site and there were not extra surprise costs at the end.

The shuttle service was easy and timely despite heavy spring break traffic around the airport. The drivers were friendly and incredibly helpful to ensure easy navigation at the airport.

The room was clean, the beds were comfortable and we liked the transition to pump style shampoo, conditioner and body wash in the shower. Seems more environmentally friendly and is easier to take advantage of.

From beginning to end we greatly appreciated finding the Courtyard to begin and end our family vacation with!

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Elena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura M, Operations Supvisor at Courtyard by Marriott Chicago O'Hare, responded to this reviewResponded 3 June 2018

Hello - thank you so much for such an impressive report!! I have shared your comments with our staff.

We appreciate your business and loyalty. I look forward to meeting you the next time your travels bring you our Courtyard!!

Respectfully,
Laura

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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