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“Nice motel and very clean!”
Review of Grant Hills Motel

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Grant Hills Motel
Ranked #10 of 11 Hotels in Galena
Certificate of Excellence
Reviewed 28 August 2017 via mobile

This motel is cute and nicely kept up. The rooms are clean but do smell a bit musty. We left our windows open all night to help freshen up the room. The hotel staff is very pleasant and helpful. We did see that you could use a backyard fire pit and grill, neither of which we used. The price on a nights stay is substantially lower than most hotels and B and B's in the area. Down side might be that owner did say that pets are allowed in rooms for a fee. That may be why rooms are not completely fresh??? Bad idea not to designate pets only rooms and leave the rest for your pet free guests. Not a bad place for a night's stay at a decent price, you decide.

Stayed: August 2017, travelled with family
2  Thank beachliker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 86 reviews

Reviewed 11 July 2017

This quaint motel still uses keys. They have a pool, fire pit and outdoor grills. You can pull right up to your front door which makes it easy to unload. Very reasonable price and only 5 minutes from downtown Galena.

Room Tip: Busy highway out front a bit loud
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeFevre R, Public Relations Manager at Grant Hills Motel, responded to this reviewResponded 3 August 2017

Thank you for sharing your experience at Grant Hills Motel.

There is something to be said about good old-fashioned hospitality. We love treating guest to an incredible stay. Good company and comfortable accommodations never go out of style. We hope to see you again soon!

Your friends at Grant Hills Motel.

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Reviewed 3 July 2017

We stayed here one night because they were booked full the second night we needed. I would have gladly stayed longer. VERY clean even as we pulled into the lot we could see int he dark it was very neat- from the Drive to the matching red chairs each room had. The rooms are not huge but even smell clean as yo walk in it smelled like clean laundry. frig and microwave in the rooms ( which we didn't use) The bathroom was a little small for the 2 of us to get ready but honestly we had the same issue with a large chain hotel this trip too. the bed was comfy and so no problems there either. The lady at the desk was VERY nice and helpful. They had coffee and donuts in the lobby in t morning. This is a older style motel and I was a little anxious but exceded my expectations. I look for clean and safe in a hotel and this one was for sure tha- however it looked a like a motel bikers liked that was ok with us too. Little loud at one point but that wasn't a problem

  • Stayed: June 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank GiGiWest23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeFevre R, Public Relations Manager at Grant Hills Motel, responded to this reviewResponded 6 July 2017

Thank you for sharing your excellent experience at Grant Hills Motel! We love our friendly staff and appreciate you mentioning them in your review. They do a great job providing a welcoming space and answering every question imaginable.

We are also glad to hear you commented on the cleanliness of our rooms and the safety of our property. We are always happy to hear that! Who doesn't love the smell of fresh laundry and a comfortable bed?

We strive to provide excellent service and amenities for every guest that walks through our door. Plus, you can't beat our convenient location... and the donuts and coffee in the morning!

Thanks again for the great review. We look forward to having you stay with us (for more than 1 night) again soon.

-Your friends at Grant Hills Motel

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Reviewed 27 June 2017

PROS: We stayed in the Grant Room which was the most expensive room in an affordable motel. It was updated, larger and clean. it was on the lower level facing the countryside and had a comfortable easy chair and 2 full beds. Donuts and coffee and newspaper at the office in the morning was a big help too. parking was plentiful and there is a laundry, kitchen and pool if you need it.

CONS: the tenants staying in the room directly above us were horrible. you can hear every word from your room as the 3 women above were shouting and arguing at 2 am . the insulation in the ceiling of our room was quite thin as my wife and I could hear every curse word these women were slinging at each other at 2 am. i did not bother to call the office as they close at 10 pm. Thankfully my kids were asleep by then .

Room Tip: lower level, non-smoking and updated room
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  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Big_bro_1_usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeFevre R, Public Relations Manager at Grant Hills Motel, responded to this reviewResponded 6 July 2017

Thank you for sharing your experience at Grant Hills Motel. We are happy to hear you enjoyed the Grant Room, including the comfortable furniture and the many amenities that came with your stay. Thank you for mentioning the full laundry room, kitchen area, outdoor heated pool, and our beautiful countryside view from our back yard. We agree, donuts, coffee and newspaper in the morning are a plus to any stay. We strive to provide excellent service and these little extras for every guest who books with us.

We are sorry to hear you had an unpleasant circumstance with the guests above you. Please, next time, call our office so we can deal with the situation appropriately.

We look forward to having you stay with us again soon.

-Your friends at Grant Hills Mote

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Reviewed 12 June 2017 via mobile

Heading to Galena we wanted a nice affordable spot to stay that didn't break the bank. Grant Hill motel fit the bill. It was conveniently on the outskirts of downtown Galena. The room was nice very clean but the bathroom could use a bit updating. The staff was very nice. Next time we go to Galena we will definitely stay at Grant Hill motel.

Stayed: June 2017, travelled as a couple
2  Thank Shari Eiland P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeFevre R, Public Relations Manager at Grant Hills Motel, responded to this reviewResponded 14 June 2017

Thank you for sharing your experience at Grant Hills Motel. We love our friendly staff and appreciate you mentioning them in your review. They do a great job providing a welcoming space and answering every question imaginable.

We are also glad to hear you commented on the cleanlyness of our rooms. We are always happy to hear that!

We strive to provide excellent service and amenities for the budget travelers. Plus, you can't beat our convenient location!

We look forward to having you stay with us again soon.

-Your friends at Grant Hills Motel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grant Hills Motel

Address: 9372 Highway 20 West, Galena, IL 61036
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#1 Best Value Hotel in Galena
Price Range: $87 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Grant Hills Motel 2*
Number of rooms: 34
Official Description (provided by the hotel):
Galena's best value. Offering simple comforts of home, Grant Hills Motel is comfortably equipped to help you pack lightly and enjoy extended stays. Onsite laundry and kitchen facilities, a spacious backyard with picnic area and gas grills provide homey conveniences. More for you: heated outdoor pool, next-to-door parking (most rooms), and choice of up to 3 beds per room. Pet friendly. Affordably priced. 34 Rooms-perfect for reunions, business travelers and extended stay guests. Within minutes of downtown, shopping, dining and skiing. ... more   less 
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Also Known As:
Grant Hills Hotel Galena

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