We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Lock in the lowest price from these sites
Hotels.comUS$109
FindHotelUS$109
Orbitz.comUS$109
TravelocityUS$109
CheapTicketsUS$109
HurbUS$109
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (996)
Filter reviews
996 results
Traveller rating
646
244
75
18
13
Traveller type
Time of year
LanguageAll languages
Traveller rating
646
244
75
18
13
Show reviews that mention
All reviews the pub scones irish dancers live entertainment boutique hotel weekend breakfast library area hiking trail junior suite my husband and i complimentary breakfast yogurt hard boiled eggs the general manager downtown galena hot tub great weekend
Selected filters
Filter
Updating list...
5 - 10 of 996 reviews
Reviewed 7 September 2021 via mobile

We stayed in the king size one bedroom suite. The room was very nice and the bed was really comfortable. The hotel staff was courteous and gave us a Veteran appreciation discount. Breakfast was included each morning. Everyone received the same plated breakfast but they also had scones, toast and fruit that was available buffet style. Due to staffing limitations/COVID restrictions, we did not have automatic daily housekeeping services. Those were only available upon special request from what we were told. We miss having someone empty our garbage bins, making the bedding and removing used towels.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank colettel359
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 August 2021 via mobile

Very clean and unique property. Great staff and fun bar, restaurant with great food. Close to downtown Galena. Staff was very accommodating and the look and feel of the facility is fabulous. Lots of interesting pictures and design features

Date of stay: August 2021
Trip type: Travelled as a couple
1  Thank donns305
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 August 2021 via mobile

I was disappointed with our stay. The place needed updating, its is just tired. The staff was nice and helpful. We stayed for 2 nights and our room was never cleaned, no fresh towels brought in, nothing. I would not recommend as there are many other more charming options. The high rating was misleading.

Room tip: Make reservations if you want to eat on a Monday. The town shuts down on Mondays to give shops and restaurants a break.
Date of stay: August 2021
Trip type: Travelled as a couple
Thank jordanaf547
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 August 2021

This is an overpriced average hotel. We had a king suite. The carpet throughout the room and building was dingy, needing to be replaced. The bed was uncomfortable. Sheets and towels were of good quality. Wall paper is dated and needing to be replaced. It is pulling away from the walls in some places. Newer style Corian sink. The room smelled musty. There was a very nice thermostat that even stated the outside temp. We encountered multiple front desk staff. One friendly, one indifferent and two were rude. Not the desk staff that I would expect for the price of the rooms. Lobby area and other sitting area was beautiful with furnishings in excellent conditions. Outside trees and shrubs trimmed nicely and lawn looked very nice. The breakfast was ok to good. It was served plated and consisted of potatoes, scrambled egg with very chorizo sausage and 3 quartered orange slices as a garnish. We were not served scones on the first day......had to ask for them right before we left the restaurant. The 2nd day we were served ok to below average breakfast burritos, potatoes, the 3 orange slices, and scones before the meal arrived. Juice was available but the coffee was not always available....empty. The lobby coffee was also not always available.....empty. There is a room right off the front desk area with coffee, bananas and yogurt, but apparently the guests are not allowed in. The pool area is typical with a plastic style hot tub. There are hiking trails right on the property. We would not stay again.

Date of stay: July 2021
    • Location
    • Rooms
    • Service
Thank MinnesotaRandy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Krystle Hewitt, General Manager at Irish Cottage Inn & Suites, responded to this reviewResponded 16 August 2021

Dear MinnesotaRandy,

Thank you for your review! We appreciate your feedback. Our team is dedicated to hearing out our guests and working towards opportunities to improve the stay experience. We are currently working on enhancing our breakfast offerings. We have passed on some of the comments about the wall vinyl and carpet to our ownership for future property updates. We do hope that you will give us another chance in the future to regain your confidence in the property and staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2021

We have been to Galena many times. Always stayed at this hotel. But right from the beginning we knew it was different. Changing mgmt within the last six months, the property no longer offers military, senior, AARP or the other discounts that the family friendly Irish Cottage use to. Thats ok, we wanted to stay there. Arriving, we found the staff pleasant and was excited to hear the breakfast which used to be incredible was still offered. The only place in town that had scones! So the next morning after staying in a room smaller then we were used to at a higher price, we went to breakfast. "Sorry, we are out of Scones" we were informed. "How did that happen" we asked. "We dont know" was the reply.

That ok, we thought we would give dinner a try. Nope, two hours later, no meal yet and the waiter kept forgetting to even give us a glass of water.

Breakfast the next day-simply abysmal. Not the Irish cottage we knew. We also heard that during the week breakfast is not a bagel and oatmeal. Again, remember that this hotel was known for their wonderful breakfasts, fair room pricing and more..

We were told that there was no housekeeping and that this was not even an option.
That would have been ok except mgmt has decided that rooms no longer need soap in the shower area and only the smallest bottle of shampoo that might suit one person. Could we get more? Sure but seriously?

Sad to see this happen to what use to be a charming place.

Sadly, while the staff is friendly, we will not be returning. This hotel while charming
has lost the magic of what use to make it special.

Date of stay: July 2021
    • Location
    • Sleep Quality
    • Service
Thank paladinw2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Krystle Hewitt, General Manager at Irish Cottage Inn & Suites, responded to this reviewResponded 16 August 2021

Dear Valued Guest,
Thank you for your review! We appreciate all guest feedback. It gives us an idea of the areas in which there is opportunity to improve. I would like to a moment to address a few of your concerns about the property and stay. Our property does offer different discounts that can be booked via our website or property direct. Some of those discounts include AAA, Senior, and Military Appreciation. If you are ever on our website and do not see these available, please know you can always check with our Front Desk Team at the property. Our breakfast experience has been limited since the start of the Covid pandemic. Our new ownership and management team have been working diligently to roll out a enhanced breakfast offering that we hope will be enjoyed by all guests 7 days a week! We do hope that you would give us another chance to show you how our team and property can be an enjoyable experience! We would love to have an opportunity to regain your confidence in the Irish Cottage Inn & Suites Galena!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews